Just got a check in the mail today from Nissan NA for $5100.... to make a long story (kinda) short, my son's 2005 Nissan Xterra stopped shifting. It seems the radiator - without ever having any problems - developed a crack in it, which caused the transmission fluid to mix with coolant, which then got into the transmission, which then caused it to die. I paid the $5100 for a new transmission & radiator. I complained to Nissan, whose regional customer rep strung me along for 6 weeks, and then simply said "it's out of warrenty. Sorry". Nevermind that that there are over 300 complaints of the exact same issue on the NHTSB web site!
Nissan NA then e-mailed me a customer service survey, which I naturally completed - very negative comments, to be sure! I informed them, in the comment section, that I would be forwarding the case to the WV Attorney Generals office, and that meanwhile, I was leaving warning notes on every Xterra I came across. Another week goes by, and I get a call from the Corporate Customer Relations people, who reviewed the whole case, had me fax them the repair bill & title, and proof of payment, and BINGO!