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Old 08-10-12, 09:06 AM   #1
mikeybikes
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Tell me it will be all right

The e-mail servers have gone down five times this week. I'm the one that answers the phone and has to tell our 500+ users that "we're working on it." "No, I don't know when it will be fixed."

If our e-mail servers go down again today, I'm going to dropkick a computer. Even if that computer is not responsible.
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Old 08-10-12, 09:12 AM   #2
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Ask them to email you a trouble ticket
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Old 08-10-12, 09:14 AM   #3
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I recommend a half-day.
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Old 08-10-12, 09:40 AM   #4
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Sounds like a good time for the phone system to encounter 'technical difficulties'
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Old 08-10-12, 09:47 AM   #5
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Sounds like a good time for the phone system to encounter 'technical difficulties'
I am being trained as a backup on the phone system...
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Old 08-10-12, 09:51 AM   #6
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Burn it, burn it all down...
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Old 08-10-12, 10:18 AM   #7
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I could... I could put strychnine in the guacamole.
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Old 08-10-12, 10:27 AM   #8
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Tell them that you are getting an error code of PC LOAD LETTER and that the Bobs are working on it. Offer them some shrimp shooters.
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Phobias are for irrational fears. Fear of junk ripping badgers is perfectly rational. Those things are nasty.
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Old 08-10-12, 10:30 AM   #9
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Old 08-10-12, 11:15 AM   #10
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Send an email to everybody telling them to email you instead of calling... hee hee hee.

Or stop answering the phone after the 19th call and go tell all of the admin assistants what the deal is in person. They can in turn tell everyone else.

Obviously, if you are in a large place, that won't work, though.
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Old 08-10-12, 11:15 AM   #11
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Cloud Computing.

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Old 08-10-12, 11:16 AM   #12
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The cloud screws it up, too, Couch. Just ask Amazon.
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Old 08-10-12, 11:22 AM   #13
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The cloud screws it up, too, Couch. Just ask Amazon.
AS/400.

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Old 08-10-12, 11:38 AM   #14
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Send an email to everybody telling them to email you instead of calling... hee hee hee.

Or stop answering the phone after the 19th call and go tell all of the admin assistants what the deal is in person. They can in turn tell everyone else.

Obviously, if you are in a large place, that won't work, though.
The last time this happened, I just set our voicemail greeting to explain that we know there is an outage and forwarded all calls to our voicemail.
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Old 08-10-12, 11:39 AM   #15
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System/360, the one, the only, the original.

When I was at Vandenberg, one of the software safety guys I worked with was a coder for IBM on the System/360 a looooooooooong time ago.
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Old 08-10-12, 11:45 AM   #16
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System/360, the one, the only, the original.

When I was at Vandenberg, one of the software safety guys I worked with was a coder for IBM on the System/360 a looooooooooong time ago.
I bet he freaked out when you did your pterydactyl call!
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Phobias are for irrational fears. Fear of junk ripping badgers is perfectly rational. Those things are nasty.
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Old 08-10-12, 11:45 AM   #17
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System/360, the one, the only, the original.

When I was at Vandenberg, one of the software safety guys I worked with was a coder for IBM on the System/360 a looooooooooong time ago.
System/36. I had an emulator running on a 400 at my last job. We phased it out with a JDE OneWorld implementation on a Windows platform.

Now, I run iSeries at my job.

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Old 08-10-12, 11:51 AM   #18
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I sometimes feel like we run Windows NT 3.5 on our servers.
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Old 08-10-12, 12:11 PM   #19
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One of the computers I worked on was on display at Epcot (some sort of 3B system). That was before most people had home computers.

At that time, I was doing plastic packaging (injection molded) for IC chips. All the production machines used ceramic for the WE processor, so my work was R&D only. I also worked on the first megabit DRAM package in the world. I believe that was a 20pin DIP, but there were moisture problems in the packaging. So all the early copies were also ceramic packages. Then the Japanese took over the market.
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Old 08-10-12, 01:11 PM   #20
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Well our web hosting site went down. I couldn't get on BF for *gasp* two hours!
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Old 08-10-12, 01:47 PM   #21
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Quote:
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The last time this happened, I just set our voicemail greeting to explain that we know there is an outage and forwarded all calls to our voicemail.
Also not a bad plan.

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System/36. I had an emulator running on a 400 at my last job. We phased it out with a JDE OneWorld implementation on a Windows platform.
Talk about a step down.

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I sometimes feel like we run Windows NT 3.5 on our servers.
You might be... have you checked?
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