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  1. #26
    Senior Member Michigander's Avatar
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    Quote Originally Posted by genec View Post
    A quick check at the Dewalt site shows lots of different batteries... so buyer beware.
    Perhaps a concern, though I have never heard of someone not being able to readily get a factory Dewalt battery. They have quite heavily invested in the vmax series, for good reason since they are pretty much using the best batteries available coupled with rock solid technology, and I would be nothing short of astonished if they stopped supporting them any time within the next 20 years.

    The other consideration is that the guys at Batteries Plus told me that they rebuild old tool batteries. I don't know how it's done, but apparently it is possible.
    Bring back the Sig Test!


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  2. #27
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    Quote Originally Posted by Michigander View Post
    Perhaps a concern, though I have never heard of someone not being able to readily get a factory Dewalt battery. They have quite heavily invested in the vmax series, for good reason since they are pretty much using the best batteries available coupled with rock solid technology, and I would be nothing short of astonished if they stopped supporting them any time within the next 20 years.

    The other consideration is that the guys at Batteries Plus told me that they rebuild old tool batteries. I don't know how it's done, but apparently it is possible.
    pr4obaly like laptop batts and use 18650 sized cells

  3. #28
    your god hates me Bob Ross's Avatar
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    Quote Originally Posted by Will G View Post
    i have successfully replaced a battery under warranty with Rigid. You say you want a portable drill you can use for a long time. Any rechargeable battery has a limited life cycle. My one success with Rigid does not a trend make.
    I just went through the whole What Cordless Drill/Driver To Get? thing six or seven months ago, and one of the reasons I wound up with a Rigid is due to their very generous warranty policy. So far I've been very happy with the unit...and, since I just moved two months ago this thing has been getting a lot of use.

  4. #29
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    Quote Originally Posted by Bob Ross View Post
    one of the reasons I wound up with a Rigid is due to their very generous warranty policy
    I like my Rigid tools but they are barely usable with the original batteries. I have read of people that got replacement batteries but I've also read of a lot of people that could not get replacements because of loopholes in their fine print. If you don't register your tool immediately then the warranty is invalid, and I don't know of anybody that registers warranties anymore.

    I thought I might buy some replacement batteries outright for my Rigid tool so I searched ebay. I found a LOT of used ones for sale "not working, for parts", very many more than any other brand. I can only surmise that there are lots of people that were not able to get replacements under warranty. I may decide to take my batteries apart and see if I can buy replacement cells online.

    My Rigid set came with a drill, an impact driver, a reciprocating saw, and a flashlight. The saw and impact driver don't work because the batteries won't handle the load but the drill can still be used for light jobs. I used it today to install some cat-proof (child-proof) locks on 2 drawers.

    I've put the 20V compact DeWalt on my Christmas list. It is supposed to be light and compact but also capable of heavy duty work. I was looking at youtube videos for the little Makita 12V and it looks like a good option for someone that doesn't need to do drill big holes. If I can find a home for my Rigid tools and my old DeWalt I might buy one of the 12V Makita's for light jobs. (Milwaukee has a similar model, I don't know how it compares.)

  5. #30
    Senior Member curly666's Avatar
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    Quote Originally Posted by bjtesch View Post
    I like my Rigid tools but they are barely usable with the original batteries. I have read of people that got replacement batteries but I've also read of a lot of people that could not get replacements because of loopholes in their fine print. If you don't register your tool immediately then the warranty is invalid, and I don't know of anybody that registers warranties anymore.

    I thought I might buy some replacement batteries outright for my Rigid tool so I searched ebay. I found a LOT of used ones for sale "not working, for parts", very many more than any other brand. I can only surmise that there are lots of people that were not able to get replacements under warranty. I may decide to take my batteries apart and see if I can buy replacement cells online.

    My Rigid set came with a drill, an impact driver, a reciprocating saw, and a flashlight. The saw and impact driver don't work because the batteries won't handle the load but the drill can still be used for light jobs. I used it today to install some cat-proof (child-proof) locks on 2 drawers.

    I've put the 20V compact DeWalt on my Christmas list. It is supposed to be light and compact but also capable of heavy duty work. I was looking at youtube videos for the little Makita 12V and it looks like a good option for someone that doesn't need to do drill big holes. If I can find a home for my Rigid tools and my old DeWalt I might buy one of the 12V Makita's for light jobs. (Milwaukee has a similar model, I don't know how it compares.)
    You can go on line and register your Rigid products in the time it took you to type your post, I've had excellent service with Rigid's warranty, no problems at all. They state that you have a certain time period to register the product.

    I've replaced my batteries, a little inconvenient, yes. You have to bring your paperwork, the batteries, drill and charger to the designated repair center where they check out everything to make sure it's all working correctly. And I walked out with 2 new batteries that are also guaranteed for life at no cost other than a little of my time and a gallon of gas to drive there. And yes, you have to register the new replacement batteries with them and then they are guaranteed for replacement for life.

    Who else offers a "lifetime warranty" on everything INCLUDING BATTERIES.
    Last edited by curly666; 12-15-13 at 05:31 AM.

  6. #31
    your god hates me Bob Ross's Avatar
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    Quote Originally Posted by bjtesch View Post
    I like my Rigid tools but they are barely usable with the original batteries. I have read of people that got replacement batteries but I've also read of a lot of people that could not get replacements because of loopholes in their fine print. If you don't register your tool immediately then the warranty is invalid, and I don't know of anybody that registers warranties anymore.
    Well, it was made clear to me at the time of purchase that I would need to register in order to take advantage of this generous warranty policy, so...

  7. #32
    on by skijor's Avatar
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    Quote Originally Posted by curly666 View Post
    You can go on line and register your Rigid products in the time it took you to type your post, I've had excellent service with Rigid's warranty, no problems at all. They state that you have a certain time period to register the product.

    I've replaced my batteries, a little inconvenient, yes. You have to bring your paperwork, the batteries, drill and charger to the designated repair center where they check out everything to make sure it's all working correctly. And I walked out with 2 new batteries that are also guaranteed for life at no cost other than a little of my time and a gallon of gas to drive there. And yes, you have to register the new replacement batteries with them and then they are guaranteed for replacement for life.

    Who else offers a "lifetime warranty" on everything INCLUDING BATTERIES.
    Performance bike
    Which reminds me, I have an old incandescent bike headlight w/batt to return.

  8. #33
    Peloton Dog patentcad's Avatar
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    Black and Decker 20v lithium battery drill. Battery holds a charge for over a year. That's good if you only use the drill occasionally, Nicad batteries will lose their charge if you let the drill sit around. Very happy with this drill, better than the previous drills I've had, only cost $50 or so. Also has a powerful LED lighting element that goes on when you use the drill, very helpful.

    http://www.lowes.com/pd_362154-34252...ductId=3531222


  9. #34
    Senior Member curly666's Avatar
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    Quote Originally Posted by skijor View Post
    Performance bike
    Which reminds me, I have an old incandescent bike headlight w/batt to return.
    I guess I misunderstood, I thought the OP was talking about cordless drills.

  10. #35
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    Quote Originally Posted by Bob Ross View Post
    Well, it was made clear to me at the time of purchase that I would need to register in order to take advantage of this generous warranty policy, so...
    I have been told that some states have laws that require a manufacturer to honor warranties whether they are registered or not. I have not looked into this yet. When I bought the tools Home Depot didn't tell me squat, and I'll bet there aren't 10 people in the entire country that will pull out the warranty cards and read all of the fine print to see if they are required to register the product for the warranty to be valid.

  11. #36
    Senior Member curly666's Avatar
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    Quote Originally Posted by bjtesch View Post
    I have been told that some states have laws that require a manufacturer to honor warranties whether they are registered or not. I have not looked into this yet. When I bought the tools Home Depot didn't tell me squat, and I'll bet there aren't 10 people in the entire country that will pull out the warranty cards and read all of the fine print to see if they are required to register the product for the warranty to be valid.
    Comes with 90 Day Customer Satisfaction Guarantee, no registration required but you need to have receipt, also comes with 3 Year Limited Service Warranty, no registration required, proof of purchase is required.

    It says on the outside of the box "Lifetime Service Agreement, Registration Required". Doesn't get any simpler than that, I'm out of here, you just don't 'get it'. Good luck on finding a new drill.
    Last edited by curly666; 12-16-13 at 07:30 AM.

  12. #37
    motovation frankenmike's Avatar
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    From my ten year stint working in the trades: the drill that can take a fall from atop a ladder without breaking is the best. Back then, Makitas were the toughest; perhaps now others have caught up.

  13. #38
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    Quote Originally Posted by curly666 View Post
    It says on the outside of the box "Lifetime Service Agreement, Registration Required"
    Mine came in an orange zipper bag from Home Depot, no box. I still say that there aren't 10 people in the entire country that will read all of the fine print on the box.

  14. #39
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    Quote Originally Posted by bjtesch View Post
    I would like to buy a new drill that I can count on to work for a long time, and have manufacturer support.
    IMO, Panasonic makes the best battery systems for drills/drivers. They had the first Li-on option and now have a dual voltage system that's pretty slick. Read the reviews that cover longevity and power... the Panasonics are always highly rated.

    For the smaller drivers, I have a Bosch that I like.

  15. #40
    genec genec's Avatar
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    Quote Originally Posted by Michigander View Post
    Perhaps a concern, though I have never heard of someone not being able to readily get a factory Dewalt battery. They have quite heavily invested in the vmax series, for good reason since they are pretty much using the best batteries available coupled with rock solid technology, and I would be nothing short of astonished if they stopped supporting them any time within the next 20 years.

    The other consideration is that the guys at Batteries Plus told me that they rebuild old tool batteries. I don't know how it's done, but apparently it is possible.
    A lot of the battery packs are really double A batteries all soldered together. I took apart some battery packs from different devices and that was what I found. They are just plain unmarked cells with wide straps soldered from battery to battery.

  16. #41
    Senior Member Michigander's Avatar
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    I just un screwed a 12 volt dewalt battery. I don't have an 18650 here for reference, but I believe that the cells are approximately that size.
    Bring back the Sig Test!


    (\__/)
    (='.'=)
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