Join Date: Jul 2007
Bikes: Tomasso Team Carbon
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Windows has always let you go into Control Panel - Devices and Printers, to find the printer, set as default and via Properties, run a test print, etc... As well run a test thru other app's - Adobe and whatever word processor you use. If you can do all the above, generally the print driver and network IP info is correct and functional and I'd be clearing then re-installing the application that can't find the printer. The apps then go looking for installed printers during setup.
Or just download and re-install the print driver anyway and maybe delete the printer and re-install int he network,
For sure, MS makes this whole process seem like voodoo and I have wasted hours getting printers to work.