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Old 03-27-05, 09:29 PM   #1
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What the heck is "Viewpoint"?

I have this update thing for microsoft windows XP, and it has a pop-up blocker, so I'm pretty confident I didn't click on something accidentally, but this afternoon, I got a notification saying my windows media was updated for optimal viewing. So I was like "ooooookay. No problem". Next thing I know, I've got this thing called "Viewpoint" in the bottom of my toolbar and I don't like it. Does anyone know about this viewpoint? How do I uninstall? Is it dangerous?

What's up? How did this get on my computer? If it is something bad, where can I go (without going to the viewpoint website) to get an uninstall program to take this crap off my laptop?

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Old 03-27-05, 09:50 PM   #2
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http://www.viewpoint.com/installer/v4/html/vmp_faq.html should help.
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Old 03-28-05, 01:22 AM   #3
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Start -> Control Panel -> Add/Remove Programs. It will be down near the bottom.

As far as I know, it's not actually harmful, but it's not needed either. It most likely came with Netscape or AIM (I prefer GAIM, although the entire AOL IM protocol is suddenly debatably spyware). Viewpoint is installed without proper notice, so I always encourage people to uninstall it.
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Old 03-28-05, 07:23 PM   #4
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I uninstalled. Thanks for the advice! I don't know if it's gone, but it claimed that I couldn't delete it until I closed internet explorer, so that kind of worries me.

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Old 03-28-05, 08:22 PM   #5
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Quote:
Originally Posted by koffee brown
... Is it dangerous?

Koffee
Koffee,

If you're not already running it install adaware

http://www.lavasoftusa.com/software/adaware/

It will find spyware on your system and remove it whether it's an application or in the registry

Good luck on keeping your system clean.
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Old 03-28-05, 08:39 PM   #6
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Dood, I got adaware. I tried to find it through adaware twice, plus I used my Norton antivirus checker thing and the microsoft virus checker thingie. Nothing. It was sad.

Now, when I go to my Program Files, there still is a folder for it, even after I've already uninstalled it, and when I try to delete the folder, it says I can't because it's already in use. ???? I'm not sure what to do next.

I know what happened now. My nephew who's 7 was playing solitare on my computer, then he was on the Disney website. I caught him clicking on the pop up ads, and I swear, I almost knocked the life out of him getting to my laptop and closing out the internet. Unfortunately, I think he clicked on something I can't get off my laptop. And that bugger knows better! His father has like 5 computers and 2 laptops in the house, and he taught my nephew to NOT click on anything that pops up. *sigh* I will have my brother just sanitize my laptop, since I'm not sure what to do next.

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Old 03-28-05, 08:45 PM   #7
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I always recommend people use spybot search and destroy in addition to adaware ... in tandem those programs seem to catch just about everything you're likely to run into. Provided you update your definitions frequently.
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Old 03-28-05, 08:47 PM   #8
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I tried to find the link to download spybot, but I could not find the website that had a download. The best I could find is a website that told you to download it from another website, then when you get to that website, it was all in German (I believe). Uuugh.

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Old 03-28-05, 08:54 PM   #9
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Here ya go Koffee

http://www.download.com/Spybot-Searc...ubj=dl&tag=but

The blue "download now" hyperlink should bring up the familiar download dialog box
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Old 03-28-05, 08:56 PM   #10
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One other thing to note ... I'm not sure if this rings true with the new definitions but old versions of Spybot S&D thought adaware was a spyware program (the same thing happens with many virus removal programs like McAfee Antivirus) and you'll want to be careful not to use Spybot to remove adaware.
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Old 03-28-05, 09:39 PM   #11
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Thanks for the info and the link! I heard something about it, so when I run adaware, I'll be sure to watch for it.

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Old 03-28-05, 09:48 PM   #12
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Update- just used the spybot and removed a bunch of spyware that none of my other programs picked up. Thanks again!

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Old 03-29-05, 08:49 PM   #13
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Nothing gets everything, but usually Adaware and Spybot together are pretty thorough. The Microsoft anti-spyware product that is currently in Beta has been reported to be the most effective at getting ridding of bad stuff, but it also has been known to leave a lot of other stuff not working (removes too much).

The viewpoint uninstallation couldn't be finished until explorer was closed I believe because it runs as a plug-in for explorer and runs whenever explorer does. Windows will not allow you to delete any file that is currently running. I think you'll find that the viewpoint folder that still exists is now empty. If you want to get rid of it and it won't let you, restart in safe mode (hit F8 a couple times before the windows screen appears. Select start in safe mode. The display will look a little funny) and try again.

Also, if you're running an adaware, spybot, or norton scan because you know there is something on your system (as opposed to a periodic scan to see if you're clean), I highly recommend restarting in safe mode to do it. That will prevent any of those buggers from doing anything to avoid being cleaned off.
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Old 03-30-05, 04:10 PM   #14
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what's safe mode, and how long would I have to restart in safe mode? Forever?

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Old 03-30-05, 04:17 PM   #15
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If you want to cut down on your spyware problems, don't use internet explorer as your web browser. Service Pack 3 was supposed to fix a lot of the weakness points that spyware programs use to get onto your system, instead it just made it worse. Download and use a different browser (not netscape, use mozilla firefox or safari). Using firefox cut my spyware down by about 90%
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Old 03-30-05, 04:21 PM   #16
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Does firefox have the same look of IE, or is it like a blue screen or something? And how do I get firefox? And will it affect my emails or attachments or anything?

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Old 03-30-05, 04:23 PM   #17
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http://www.mozilla.org/

when you install it it should give you options to change all of your favourites, passwords, form info etc. directly over. It looks very similar to explorer, I actually think it is a marginally quicker web browser too
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Old 03-30-05, 04:24 PM   #18
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Email is totally separate too, it wont affect a thing. It is exactly the same type of program, just a little better (in my opinion)
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Old 03-30-05, 04:29 PM   #19
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Kewl. I'm downloading it now.

Thanks!

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Old 03-30-05, 04:31 PM   #20
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no probs dude
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Old 03-30-05, 05:43 PM   #21
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Originally Posted by scroz
Using firefox cut my spyware down by about 90%
Have to agree with that. Firefox is good.
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Old 03-30-05, 05:45 PM   #22
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Firefox is great. Another hearty recommendation.

Safe Mode is a startup option that just loads Windows and no programs not related to the operating system. This prevents viruses and malware from starting up on their own when Windows starts. A file can not be removed when it is running. Although norton and adaware both try to close anything they want to remove, there are tricks to prevent it (including shutting down Norton, which some viruses are capable of doing!). You only restart in safe mode if you know you have something malicious. Even then you don't actually need to, it's just an extra level of protection. Start up. Run the Scan. Restart normally.
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Old 03-30-05, 06:25 PM   #23
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Got it. Thanks. I'll do that next time I feel like something got downloaded on my computer.

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Old 03-30-05, 09:51 PM   #24
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Another vote for Foxfire, I run quite a bit faster and much better security!
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Old 03-30-05, 10:01 PM   #25
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I'm liking my firefox. For some reason, it just looks "cleaner" to me. It was easy, and I have no problems so far. Thanks to everyone for their help!

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