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Old 05-15-17, 02:51 PM   #1
BobG
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New feature or new adware?

Is this a new Bike Forums feature or new adware? This pop up now appears on any forum page inviting me to start a new thread even before I'm logged in...



If you start to type a "question" this box appears...



When you click the x to close the page this question appears...



It looks so genuine that I suspect it is adware. My ad blocker is on.
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Old 05-16-17, 07:15 AM   #2
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Got the popup here too. It is annoying
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Old 05-16-17, 10:05 AM   #3
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It is a new feature indeed. If you are not logged into the site, this box will show allowing existing users and hopefully new users to ask a question.

Quote:
Originally Posted by BobG View Post
Is this a new Bike Forums feature or new adware? This pop up now appears on any forum page inviting me to start a new thread even before I'm logged in...



If you start to type a "question" this box appears...



When you click the x to close the page this question appears...



It looks so genuine that I suspect it is adware. My ad blocker is on.
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Old 05-16-17, 11:09 AM   #4
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Thanks-

User feedback... The pop up could scare users away. It has a very "spammy", threatening appearance. A "send" button that does not send?, then when you attempt to type at "What's your question?" another window pops up which seemed even more suspicious as a fishing scam. Finally a request for an unlogged in user to start a new thread? I closed down Bike Forums altogether to avoid possible adware from continued clicking.
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Old 05-16-17, 12:38 PM   #5
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Thank you for the feedback!

Quote:
Originally Posted by BobG View Post
Thanks-

User feedback... The pop up could scare users away. It has a very "spammy", threatening appearance. A "send" button that does not send?, then when you attempt to type at "What's your question?" another window pops up which seemed even more suspicious as a fishing scam. Finally a request for an unlogged in user to start a new thread? I closed down Bike Forums altogether to avoid possible adware from continued clicking.
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Old 05-17-17, 06:31 PM   #6
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“Ask a Question” new 4/my browsers pop-up

Recently I have been getting a new pop-up >(Ask a Question) cluttering up the bottom right corner of my screen. Has bikeforums just added this? Might my browsers gotten reconfigured. I’m sure many like this but I prefer not to have it.

any suggestions?
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Old 05-17-17, 07:09 PM   #7
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Ditto on this. I would like to turn it off...
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Old 05-17-17, 07:50 PM   #8
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There is a thread here about this,
http://www.bikeforums.net/forum-sugg...ew-adware.html
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Old 05-17-17, 08:14 PM   #9
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I don't see it so I guess elite membership blocks it out. Worth the $12 bucks
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Old 05-18-17, 01:55 AM   #10
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Fortunately, I don't see this pop-up. If I saw it and the X didn't close it out, I'd be exiting the forum and running my malware detector. With all the nasty stuff on the web, I'm quick to leave a site if it displays any unusual behavior at all. If this pop-up is meant to be a lure for newcomers, I'd re-think the approach.
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Old 05-18-17, 05:37 AM   #11
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I hate these sort of things. I don't want to have to continually be pestered by something new I'm not asking for. It makes me question what's coming next, and it makes me question the mental capacity of someone who designs such a change. I mean, if it's designed to draw in new users, why doesn't it only appear for new users? Why does it appear for existing users who've followed an email reply notice? They're not new users. Is this just a lazy person's way to make a change, you decided to not think it through? Is this just another in a long line of "That's good enough..." attempts?

So, does the Forum not know that an email reply link is being followed, since an email reply notice was sent to the user and the user clicked on the email reply notice and the email reply notice took the user to the site and the email reply notice opened up the thread and the particular post? Do you not know how to screen out the fact of whether or not an incoming query is from a random person or from an existing member responding to an email reply notice?

If you can't figure it out, remove the feature. I can find other things to do with my time.
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Old 05-18-17, 05:54 AM   #12
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if you are logged in, you don't see it.

Quote:
Originally Posted by KAH View Post
any suggestions?
click the "remember me" box when you log in. Then don't browse unless you are logged in. You will never see it.
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Old 05-18-17, 08:09 AM   #13
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I stay logged in and keep a BF page open at all times, so I hadn't seen this...but I would have reacted the same as others have mentioned - shutting BF down, thinking it wasn't them. I don't visit places that have these kinds of pop-ups...its hard to know which are real. I have to agree, not a great idea...even more so for the new people coming to the site.
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Old 05-18-17, 12:03 PM   #14
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I know this feature is creating some mixed feelings. We have past your comments, verbatim, to our dev team so they understand your concerns.

Just to make it clear, it only will show up if you are not logged into the site.
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Old 05-18-17, 02:29 PM   #15
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Quote:
Originally Posted by ibtyen View Post
I know this feature is creating some mixed feelings. We have past your comments, verbatim, to our dev team so they understand your concerns.

Just to make it clear, it only will show up if you are not logged into the site.
So, it's a penalty for not logging in? But, really, with as much exposure and use as this forum gets, I think it would always be a wise idea to post a "What do you think if we were to....." sort of thing. Then, your decisions could be made by what the viewers think is helpful. Also, it's an after-the-fact thing, nobody received any advance notice that there was some pop-up happening because of a planned change in the forum. Make a change, fine. Let everybody know you're going to make a change, better. Put a planned change up for discussion, best.
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Old 05-18-17, 07:27 PM   #16
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moved here from general
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Old 05-19-17, 09:31 AM   #17
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This is a new feature that was introduced to encourage people to join the site. It will only show if you are not logged in.
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Old 05-19-17, 12:01 PM   #18
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thanks for all the replies
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Old 05-19-17, 06:17 PM   #19
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Quote:
Originally Posted by jj1091 View Post
So, it's a penalty for not logging in? But, really, with as much exposure and use as this forum gets, I think it would always be a wise idea to post a "What do you think if we were to....." sort of thing. Then, your decisions could be made by what the viewers think is helpful. Also, it's an after-the-fact thing, nobody received any advance notice that there was some pop-up happening because of a planned change in the forum. Make a change, fine. Let everybody know you're going to make a change, better. Put a planned change up for discussion, best.
It's not a penalty for not logging in. As stated, we know that more lurkers tend to become contributing members if we enable this feature. It was going to be enabled at any rate. Considering how many non-logged-in members use the site, the number of actual complaints is tiny.

Having said that, I just found it myself and discovered that the InfoLinks ads are triggering on its text, which I do not like, and have asked our ad guy to remove. So it will definitely look less spammy.

PS: be sure to click "remember me" when you sign in to BF, then you will stay logged in for up to a week at a time and won't see the Question box, even if you come in from an email alert. This is browser-dependent, so you might still see it if you come in from a browser you haven't logged in from for a while.

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Old 05-19-17, 06:35 PM   #20
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The number of actual complaints may be tiny because lurkers can't complain - no account means no means of expressing oneself. It's possible the number if irritated users is much higher.

I have my browser set to delete all cookies upon exit so the "remember me" doesn't work.

Whenever I encounter a dialog box, app or website that doesn't immediately obey the X click in the upper right corner, I shut down the entire session ASAP. The X is sacrosanct. Clicking the X means quit. NOW. I don't want a conversation about my choice. I have the same complaint about websites that ask "Are you sure?" when I logoff websites.

Having complained enough, I gotta' say that I enjoy this forum and appreciate the effort to keep it up and running.
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Old 05-20-17, 09:32 AM   #21
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poll?

I visit often I guess as a lurker I only log in when I want to see photos or say something.
With my dyslexic brain I find is very distracting so now, I just push the bottom 30% of my page off the bottom of my screen.

Hard to complain about a free site without overly annoying add content.

Might want to do a poll and see if the rank and file like it, most might always be logged in and not care.




Quote:
Originally Posted by ibtyen View Post
I know this feature is creating some mixed feelings. We have past your comments, verbatim, to our dev team so they understand your concerns.

Just to make it clear, it only will show up if you are not logged into the site.
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Old 05-20-17, 02:59 PM   #22
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Quote:
Originally Posted by IBobi View Post
As stated, we know that more lurkers tend to become contributing members if we enable this feature. It was going to be enabled at any rate.
The second sentence sounds like the owners didn't have a choice. That doesn't make any sense. I'm just playing devil's advocate for you here, but prior to me noticing this particular issue I was seeing posts asking "Why is my bike making funny noises?" and " Why can't I bunny-hop?", and nonsense like this. I thought maybe the forum was having a dumbing-down period going on, or a special on membership from 8-year-olds. When, in reality, there was this thing going on, unbeknownst to members, that you'd installed a new feature where the public at-large was entering the forum via your "going to be enabled at any rate" feature. Right?

Me, being a helpful sort of person, thought of numerous problems with all this. First, it seemed at least a few of these new folks were expecting a rapid-response to their questions, seeing as how they'd made multiple successive posts and at least one person was getting aggravated that no one was answering their question. Your new feature appears exactly as those that appear when you're searching for auto parts or troubles and the pop-up comes in asking "What's your Question?", and in those instances there's a (somewhat) live person ready to respond to this request. Here, no one knows, or knew, that some new breed of person was coming into the forum asking questions that had an expected rapid-answer-query, nor did the person asking the question have any idea that their question was going to be ignored simply because the forum owners decided to come up with a new marketing plan which they put into place without notification to existing members who could possible have helped with a bit more speed, or sympathy, had they known such was happening. But they didn't.

Quote:
Considering how many non-logged-in members use the site, the number of actual complaints is tiny.
Okay, devil's advocate time, again. How can you know this? If people aren't logging in ["non-logged-in members"], how can you know if they have a complaint? Maybe they looked in, decided what they were seeing was stupid, and dropped off. Then again, why should there have been ANY complaints? I'm seeing one of those decisions based on "better to ask forgiveness later..." sort of things. I'm just saying that deciding to do something, and deciding to do something which everyone involved knows about, makes all the difference in the world. Do you have any idea how many people have used your new feature but didn't get a response and have since not revisited the site? There's probably some disgruntled people who'd have not been disgruntled had the new feature been integrated with member notification.

Where I'm going with this is, as an example, in C&V there's lots of posts about 70's-era vintage low-end Peugeots, how much is it worth, is this a PX-10, can I get $500 for my rusty UO-8, etc. We get a lot of these posts, and they're quite repetitious, yet I nearly always find the time to respond to these with what I may know about their bike. Partly, because I've spent a bit of time with these models, and know something about them, but mainly because I'm a member of the Forum, and, like joining any sort of club, feel a certain responsibility to visitors in my club seeking information. I want to help, this is a helpful place, and it was helpful to me when I joined the forum.

A helpful use of this new feature, would be to notify existing members of what this is all about, then when we see some weird post saying "Help, my thingamajig is stuck on my gear changer, what do I do?", then your members might realize that there's some poor non-knowledgeable person with a bike who assumes there'll be a live answerer in the next 15 seconds who can tell them where to put their thingamajig. Otherwise, we all just see that there's been "0 replies" and we mosey on by and don't help out.

This can be a useful feature. Just that nobody got told about it. [/QUOTE]

Quote:
PS: be sure to click "remember me" when you sign in to BF, then you will stay logged in for up to a week at a time and won't see the Question box, even if you come in from an email alert. This is browser-dependent, so you might still see it if you come in from a browser you haven't logged in from for a while.
I never stay logged into anything, just doesn't seem a wise habit to get into. Thanks for your replies.
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Old 05-20-17, 06:31 PM   #23
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The owners are also the owners of vBulletin Systems, the creator of the platform used across all of their forums sites.


And it's our job here to inform new users where to put their thingamajig, we're happy to.
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Old 05-25-17, 06:31 PM   #24
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Hi all,

First, thank you again for your feedback. It is invaluable.

Next, we are going to make a few visual changes to make the widget look less spammy, and those changes should come in the next few weeks. As you see, we have already removed the advertising InfoLinks from the widget, at your recommendation.

Next, I have a question: which of these scenarios do you think would work better than the current one -- and do you have a different one that you like even better?

A. The widget dumps all the questions that the widget users ask into a single forum, called the Ask a Question forum, where moderators and anyone else who feels like being super helpful could subscribe to all the new threads in there, get alerted when there's a new one, provide a nice welcome message to the new user, move the thread to the appropriate forum, and even answer the question if they know the answer?

or

B. Allow the questioner to post their new thread wherever they like, as now, but indicate visually somehow that the thread has been generated by the widget, so the community and mods know that the member is new and has never posted on BF before?

Thank you,

Paul
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Old 05-27-17, 03:07 AM   #25
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Thanks to the owner's/mods for being engaged. I have no opinion about the proposed solutions.

However, I can't state strongly enough my preference that clicking the 'X' always and immediately closes the dialog. Please don't follow Microsoft down the trail of fooling users into clicking the 'X' and triggering another behavior. X means close. Period and forever.

I appreciate the opportunity of expressing my opinions.
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