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  1. #1
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    Logging out problems

    I am being logged out summarily as I go to submit posts (as has just happened). I know that there is likely a need to stop people from remaining constantly logged in while they go about their other web business, but I would not expect this to happen while I am actively engaged with the site. Another incident last night resulted in the loss of a quite length post. It has become a significant nuisance.
    Dream. Dare. Do.

  2. #2
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    The same thing has been happening to me.When I try to log back in my password isn't recognised.
    Not user friendly at all

  3. #3
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    I just love it when things disappear into a black hole... things like this that don't even get the courtesy of a reply.

    This problem occurred again tonight... a post that disappeared after I was logged off and some obtuse message about not finding the thread came up. When I backtracked, the post text disappeared. This is NOT a good thing. The computer experts here should be able to configure a means of messaging the site when someone is actively composing a post so this ridiculous automatic delogging and loss of posts doesn't occur.
    Dream. Dare. Do.

  4. #4
    riding once again jschen's Avatar
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    That doesn't sound right. Not sure if this will help, but when logging in, you may want to try checking the checkbox that allows the computer to remember your login until you actively log out. Then you should stay logged in no matter what. There have been times when I hit reply half an hour or more later (got distracted, came back to the page later) and I've never lost a post this way.
    If you notice this notice then you will notice that this notice is not worth noticing.

  5. #5
    Wood Licker Maelstrom's Avatar
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    I agree wish jschen. He said it pretty politely but this appears to be a client side issue, not a server sided issue.

    Curious, what are the symptoms when you don't logout. Does anything odd like this happen.

  6. #6
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    Quote Originally Posted by Rowan
    I just love it when things disappear into a black hole... things like this that don't even get the courtesy of a reply.

    This problem occurred again tonight... a post that disappeared after I was logged off and some obtuse message about not finding the thread came up. When I backtracked, the post text disappeared. This is NOT a good thing. The computer experts here should be able to configure a means of messaging the site when someone is actively composing a post so this ridiculous automatic delogging and loss of posts doesn't occur.
    Hello,

    The cookie is set on your local computer and it does not expire in any length you are indicating, did you check always remember when you logged in? The sessions are updated with your cookie every page load so the time taken for it to expire would be well into 4-5 hours, that being said if a cookie exists it won't expire.

    Although this part confused me "some obtuse message about not finding the thread came up." , I assume I am just misreading it but when I first read that I thought maybe a moderator deleted/moved the thread you are trying to post to.

    -Scott

  7. #7
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    I remain logged in. I don't touch the cookies, although they are cleared out when I shut down the browser... but I don't do that during the same session. Anyway, BFs is set as an approved site with the lowest security setting including download and retention of cookies.

    I cannot remember the message exactly as it appears, but it says something along the lines that the thread I am looking for does not exist; contact the administrator (not my computer system's, but BF's). Then there is some odd additional paragraph saying if I am looking for the U-lock thread, go to .... which is the thread link.

    This logging out has occurred on four or five occasions, on different computers... so it is not a unique settings situation on the one I am using at present. I'll have another look at my personal settings, but when I went through them this morning, there was nothing about automatic logging out after a time period.

    Another question... why would I want to check "Always remember" when logging into this site, when I don't want the computer to always remember for security purposes? This should not affect my activity on BFs after I have logged in... ie, it should NOT be summarily logging me out in the same session.

    I reiterate, *I* DON'T log out... the BF system logs me out, usually after some considerable time composing posts.... and therefore this seems to me to be a time-out server side problem.
    Dream. Dare. Do.

  8. #8
    Wood Licker Maelstrom's Avatar
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    If the cookies are cleared when you shut down the browser, you are in essence logging out.

  9. #9
    riding once again jschen's Avatar
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    Sounds like you may be trying to post in a thread that in the meantime had been deleted. The message you're getting is not that you're logged out. It's that you're trying to post in a thread that doesn't exist.
    If you notice this notice then you will notice that this notice is not worth noticing.

  10. #10
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    Quote Originally Posted by jschen
    Sounds like you may be trying to post in a thread that in the meantime had been deleted. The message you're getting is not that you're logged out. It's that you're trying to post in a thread that doesn't exist.
    Let me get this quite clear so you and your colleagues don't treat me like a computer-ignorant idiot again...

    When this happens, I am logged in. *I* do not log out at any time in a session. I do not fiddle with the cookies. I do not delete the cookies during the session.

    This is how it goes:

    I see a thread I wish to reply to. I use the box under the thread to compose the material I wish to submit, sometimes it might take 30 minutes or longer, and these long-timet-to-compose posts are the ones with which I have a problem. Sometimes I might use the advanced reply system.

    Irrespective, I hit the submit button. The next screen asks me to log on. *I* have not logged off at any time (are we clear on that yet???). I now follow the instructions, and log on with my user name and password. The next screen is the normal one that asks me to Proceed, etc etc. The next screen that has been coming up in these situations says the thread cannot be found, and then makes a separate reference to the bike locks thread.

    Now let me make this explicity clear, as clear as I can possibly make it -- the thread I have been writing a reply to has NOT (repeat NOT) been moved or deleted.

    This may or may not be an extraordinary thing that is related to my account only. It has been happening for about three months now. In fact, it happened as I was trying to send a PM tonight. I have used THREE different computers in the household, all with different Internet settings, and it has happened on all three. It is a server-side issue. And I have just been informed by another member of the household "Oh it happens to me all the time".

    The situation has not changed since the meltdown last week, and it happened tonight when I went to send the PM.

    I know that I am not a paying customer (it seems to be the vogue at the moment to dismiss people's problems if they don't pay up), but maybe others are experiencing similar problems. I cannot find anywhere a reference to automatic logging off of subscribers.
    Dream. Dare. Do.

  11. #11
    Long Distance Cyclist Machka's Avatar
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    The EXACT same thing as Rowan mentions happens to me too ... on my computer at home and on the computers I use at the college. In fact, I bet I can recreate that message if I leave a test post long enough, like maybe 5 minutes, and then try to post it. Let me try.

  12. #12
    Wood Licker Maelstrom's Avatar
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    jschen,

    See if joe has a timeout setting for how long a "posting" session can remain open. It could be a simple security setting in the newer version of vbulletin. I know the developers are constantly coming up with new ways to try and secure the software.

    It could also be an expiring cookie. I don't remember what vbulletin puts into their cookies but if they do a session limit or something along that lines it could "virtually" be logging you out due to an expired limit on a session or post. (couple of although's here) The cookie doesn't come with a expires tag which automatically creates a default "expires" for the end of the web session. I know you are actually ending the session but somewhere along the way, the time it takes you to post, makes the system think you are done and ends the session thereby forcing a login.

    Rowan, if you open up internet explorer again are you actually logged out and you have to login, or was it just in that session. More curious than anything.

    Definately didn't give you any fixes but its two potential culprits. I have taken 30 minutes to do this post and am trying to replicate the problem.

    cheers

    Mael

  13. #13
    Wood Licker Maelstrom's Avatar
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    Dagnabbit...couldn't replicate the problem.

    Looking into this a little further, it looks like the default session timeout that isn't explicitly set is 30 minutes. If Joe is inclined he can change the session cookie expiration but its generally a web default.

    while this problem has never been complained here. It seems to be a popular complaint against vbulletin. I found a few posts on other sites referencing the problem.
    Last edited by Maelstrom; 12-02-06 at 11:25 AM.

  14. #14
    riding once again jschen's Avatar
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    Quote Originally Posted by Maelstrom
    See if joe has a timeout setting for how long a "posting" session can remain open. It could be a simple security setting in the newer version of vbulletin. I know the developers are constantly coming up with new ways to try and secure the software.
    I'll ask around.
    If you notice this notice then you will notice that this notice is not worth noticing.

  15. #15
    Long Distance Cyclist Machka's Avatar
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    Quote Originally Posted by Rowan
    I am being logged out summarily as I go to submit posts (as has just happened). I know that there is likely a need to stop people from remaining constantly logged in while they go about their other web business, but I would not expect this to happen while I am actively engaged with the site. Another incident last night resulted in the loss of a quite length post. It has become a significant nuisance.
    This is a test ...


    OK, I started this message at 5:08, and sent it at 5:40 ... when I sent it, I got the typical log in message I get when I reply to something for the first time. I logged in (again) and this time the message successfully came through. However, for the past, probably about 8 months, I have noticed that I've got about a 30-40% chance of the message actually showing up. Most of the time it vanishes, and I get a different message telling me that something has gone terribly wrong. It happens so frequently that I have taken to making a copy of every single one of my messages that is more than about a sentence long.

    It seems to happen more frequently when I "reply with quote" or if my messages are particularly long.
    Attached Images Attached Images

  16. #16
    Wood Licker Maelstrom's Avatar
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    Machka,

    Read my last post. It explains why it occurs.

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