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  1. #1
    The Female Enduro velo's Avatar
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    Not recieving emails from subscribed threads

    Okay, I've checked all the boxes in my control panel that say that I want to recieve email notification when someone replies to one of my subscribed threads. Why am I still not recieving any emails? I'm sure it's just something simple I'm overlooking...
    "....You have to have faith that if you're doing the work now,you'll get there sometime."
    - Nicole Reinhart

  2. #2
    Guest
    Guest
    When you reply to a thread, go to the "Go Advanced" button below the Quick Message box. When you click on that, there should be an option below the box that says Thread subscription that appears with a dropdown box that says "Instant notification by email". If it's not selected, you can choose that in the drop down box. It does work, believe me- I get about 90 email notifications per day because I'm too lazy to deselect that option.

    If you clicked on a Reply for a post, when the text box appears, you should see the Thread subscription box right away, and you can check the drop down box next to it to make sure the Instant email notification is selected.

    Drop us a PM if you still can't get your notification.

    Koffee

  3. #3
    The Female Enduro velo's Avatar
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    Okay, thanks. I'll see if that works (it was selected, but maybe the "quick reply" doesn't work? I actually have to go to the long way to submit a reply).
    "....You have to have faith that if you're doing the work now,you'll get there sometime."
    - Nicole Reinhart

  4. #4
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    Guest
    Quick reply works as long as you click on the "Go Advanced" button below the reply box and then check to make sure the "Instant notification by email" is selected.

    Koff

  5. #5
    The Female Enduro velo's Avatar
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    Well...that didn't work. Any other suggestions?
    "....You have to have faith that if you're doing the work now,you'll get there sometime."
    - Nicole Reinhart

  6. #6
    BikeForums Founder Joe Gardner's Avatar
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    Do you get any emails from the forums?

  7. #7
    The Female Enduro velo's Avatar
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    I used to get the community update type emails and all the emails from my subscribed threads before you changed the website. Ever since, I don't get anything.
    "....You have to have faith that if you're doing the work now,you'll get there sometime."
    - Nicole Reinhart

  8. #8
    BikeForums Founder Joe Gardner's Avatar
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    Velo: Check your subscriptions page: http://www.bikeforums.net/subscripti...ewsubscription

    Under "Subscription Type", what is sellected? Are all the threads listed there?

    Do you use the quick reply, or advanced reply screen? I'll have to check and see if quickreply subscribes you by default. I know we had this same problem before the upgrade.

  9. #9
    BikeForums Founder Joe Gardner's Avatar
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    Ok, thanks... I wonder if it has somethign to do with having the "Receive Emails?" option turned off. That should be from users only, but it may be a bug in the software.

    Try turning that on and see if it works. (http://www.bikeforums.net/profile.php?do=editoptions)

  10. #10
    The Female Enduro velo's Avatar
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    They all say "Instant notification by email". All the threads are there.

    I used the quick reply, but even using the advanced reply with "instant notification by email" checked, I don't recieve them.
    "....You have to have faith that if you're doing the work now,you'll get there sometime."
    - Nicole Reinhart

  11. #11
    The Female Enduro velo's Avatar
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    Alright, did it. I'll see if it works.
    "....You have to have faith that if you're doing the work now,you'll get there sometime."
    - Nicole Reinhart

  12. #12
    BikeForums Founder Joe Gardner's Avatar
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    *nod* let me know if this works.

  13. #13
    The Female Enduro velo's Avatar
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    Sorry Joe...it's still not working...
    "....You have to have faith that if you're doing the work now,you'll get there sometime."
    - Nicole Reinhart

  14. #14
    BikeForums Founder Joe Gardner's Avatar
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    Hmm, what email application do you use? Are the emails being filtered?

    I sent you an email via the forums, I know thoes work. Did you get it?

  15. #15
    The Female Enduro velo's Avatar
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    I use Outlook Express, and I don't have any emails being filtered. I didn't get your email.
    "....You have to have faith that if you're doing the work now,you'll get there sometime."
    - Nicole Reinhart

  16. #16
    BikeForums Founder Joe Gardner's Avatar
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    Hmm, velo, do you have any other email addresses? I would like to test this. I dont know why its not working

    Is anyone else having this problem?

  17. #17
    The Female Enduro velo's Avatar
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    No, sorry, I just have one email address.
    "....You have to have faith that if you're doing the work now,you'll get there sometime."
    - Nicole Reinhart

  18. #18
    BikeForums Founder Joe Gardner's Avatar
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    *nod* I dont know why you dont get emails. How would you like a velo@bikeforums.net email address?

  19. #19
    The Female Enduro velo's Avatar
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    LoL, that's okay Joe. I really appreciate your help. I'll just try to remember to check up on the threads I respond to!
    "....You have to have faith that if you're doing the work now,you'll get there sometime."
    - Nicole Reinhart

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