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Old 02-18-14, 07:19 PM   #1
velonomad 
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No reply from contact button?

I used the "contact" link twice a couple weeks ago to find out how to cancel my automatic renewal on February 12th and never received a reply. I finally figured it out through Paypal. You can keep the 12 bucks.
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Old 02-19-14, 10:13 AM   #2
CbadRider
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I apologize for that. The contact link may have gone to Tom Stormcrowe, who is currently on medical leave. I have contacted IB to see about getting you a refund.
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Old 02-19-14, 05:27 PM   #3
ibrshao
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Hello,

Can you please provide the paypal email address you used to pay for your membership? We will refund your charge.

Best,

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