I recently had a very bad experience purchasing a bike from a well known on line retailer. I would like to write about my experience in order to provide a warning to other forum members. Is this permitted, and if so, what guidelines or rules do I follow? I have no intention of "flaming" or using inflammatory language, just want to lay out the facts.
But remember that others may disagree with you. Often, when someone starts a thread complaining about an online retailer, others will say that the complaint is not fair. So, you may actually make the retailer look better.
Before posting, ask yourself if you gave the company a chance to make it right. The big ones generally will make things right, but sometimes they require a little pushing.