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  1. #26
    Older I get, Better I was velonomad's Avatar
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    Nov 2003
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    Quote Originally Posted by eric_the_poor View Post
    Thats really what I'm hoping. Being that it's stainless if I sanded it to see if its a scratch or a crack, then couldn't I simply re-polish it to make it look new again?
    Don't do that , If you go F-ing with it you can kiss your frame warranty goodbye.

  2. #27
    Senior Member eric_the_poor's Avatar
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    Nov 2010
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    Alright, just to update on the frame situation: I contacted the dealer, who then contacted Soma, and they are already shipping me a replacement with no issues at all. I'm very thankful with Soma's customer service and honoring there warranty on this, as well as the shop I ordered from.

  3. #28
    Senior Member
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    Sep 2006
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    Bozeman MT
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    Kirk
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    Quote Originally Posted by eric_the_poor View Post
    Alright, just to update on the frame situation: I contacted the dealer, who then contacted Soma, and they are already shipping me a replacement with no issues at all. I'm very thankful with Soma's customer service and honoring there warranty on this, as well as the shop I ordered from.
    Perfect - the system worked just as it should. Enjoy the new ride.


    dave

  4. #29
    Junior Member
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    Now that is great service. Good to see a happy ending.

  5. #30
    Older I get, Better I was velonomad's Avatar
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    Nov 2003
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    Quote Originally Posted by Dave Kirk View Post
    Perfect - the system worked just as it should. Enjoy the new ride.


    dave
    +1

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