I think some of you guys are taking Ranger's posts and interpreting them in the worst possible way. He never posted the name of the LBS, or even the town it was in, to try and drive away business. He didn't cause a big fat scene or sh1t on the floor before he left, he just blew off some steam on the internet about a frustrating situation, like most of us do, and some of you guys overreacted and jumped the heck down his throat, in my opinion. He said the guy even admitted his mistake, as well.
I understand, somewhat. I used to wait tables, and sometimes I'll go with friends who never have to resteraunts. I can see it's really busy, while all my friend will see is that his order is not there immediately. However, sometimes the service will be crappy, too. Dumb analogies aside, I think some of you are blowing this out of proportion.