Why do Bike Shops have to Suck so Bad?
Sorry for the "bmx attitude" in my title but it is getting late and i have had a very long day of frustration with a bike shop. First of all I am very limited in bike shops around here. I am in the market for a road bike and the city i live in although it has a shop, does not have a road bike on the floor. They can order me one. No chance to test ride!
So i head off to Manhattan (no not New York-wish it was) which is 70 miles away and also has ONE bike shop. I was in there last week and talked to a guy extensively about bikes. He sent me home with a Specialized and a Trek catalog and told me to come back and ride when i had time.
That was last Friday, and he took a lot of time explaining stuff to me, most of which i already knew because i do tons of reading and have been living bikes for the last couple years. However i am new to road bikes and it so happened that he had a few i was interested in. I didn't have time to ride that day so i made plans to come back.
Well since i am very horny for a new bike, i decided that today. I called ahead and talked to Dave and told him who i was and that i was coming over. So i headed there late afternoon arriving around 4:45. I walked in and immediately noticed that they were busy. Dave was in the back so i went and found him and he started off pretty decent. First he showed me the Specialized Allez Sport 04 that he had for $750. It was a 62cm and it fit pretty decent but seemed to really make me reach for the hoods. I am 6'2" BTW.
He noted that he thought i was having to really reach and so he started to put on a 90mm stem. At that point some of the young kids working there kept coming to him and asking him questions. He was starting to get flustered as his face kept getting red and he kept muttering that he needed to leave pretty soon to go the School Board Meeting. (like that was my problem) Soon he had the shorter stem on and ran off to help another of the incompetent youngsters. He asked the kid behind the counter spinning wrenches to give me a hand. In the mean time i had noticed that he didn't even remotely tighten the headset and it was WAY loose.
I told the kid and he tightened it before i went and got killed on a test ride. After riding it i found it was simply to long on the reach. So after wandering around for 10 minutes and nobody helping me, i finally just went and grabbed the 58cm Allez which is the next step down in size. It still felt like i was having to reach more than i felt comfortable with and this bike required the seatpost to be really jacked up to get the leg extension. I should mention that i rode this bike without anyone even knowing, they were completely ignoring me so i just grabbed it and took off. They were never going to help me otherwise.
I quickly found that i really didn't like the way the Allez felt and then i went and finally collared the kid and asked him if i could ride one of the Trek 1000's in the 58cm. He hooked me up and this bike felt sooooooo much better than the others. I wasn't having to stretch so much to hit the hoods.
Finally i decided to just buy the Trek. (told you i was bike horny.) I told the young man (after i found him) and he said ok, i'll tune it up. I knew that was going to be good because they had all locked the doors and were staring at me waiting for me to get the heck out of their store so they could go home.
I went up front to pay and the girl at the register said, "i need to go figure out how much a Trek 1000 is. She came back and said $649. I said, whoah, he told me $599 the other day. Well i'll have to call Dave on his cellpone (at the school board meeting). Dave supposedly said that the 2004's were 599 and the 05's were $649.
I told them that i had a catalog at home (70 miles away) where he wrote $599 the other day. Nope they said. So i left, and drove home another 70 miles. So myself and my entire family wasted a LOT of time and i still don't have a bike. I got home and pulled out the catalog and right next to the pic of the Trek 1000 is $599. I was right.