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-   -   9 out of 10 bike shop websites SUCK (http://www.bikeforums.net/general-cycling-discussion/109160-9-out-10-bike-shop-websites-suck.html)

ScandiHo 05-24-05 12:58 PM

9 out of 10 bike shop websites SUCK
 
Sorry for venting, but trying to find prices of bikes on-line is a time consuming task.
Most shops that DO have a website, have no prices.

I quess alot of these shops are small and don't have the time/money to set up a pro website ?

Cycliste 05-24-05 01:34 PM

Maintaining a web site can be an expensive and time consuming task and lot of LBS cannot justify the expense. Having said that, I do like LBS who have some degree of information on their site about current sales items, clubs and group rides information, featured articles, and... price catalog on their bikes.

For the time being you will need to base your search on the manufacturer's MSRPs, on-line catalogs from some LBS, and getting acutal prices from lbs themselves.

webist 05-24-05 03:10 PM

Many small businesses simply post what we used to call online business cards when I was in the web business. Both LBS in my town are generally manned by one or at most two people and they are busy. They put themselves on line so that customers can find their address and phone number.

On the other hand, many small businesses do fail to see the merits of doing more business on line. LBS in general, are probably not particualrly well served by a major web presence.

Ziemas 05-24-05 03:26 PM

Quote:

Originally Posted by ScandiHo
Sorry for venting, but trying to find prices of bikes on-line is a time consuming task.
Most shops that DO have a website, have no prices.

I quess alot of these shops are small and don't have the time/money to set up a pro website ?

I find that odd as you are in Scandinavia. The Nordic countries are very web savy in my experience and have quite a bit of info available on the web. Much better than America for finding prices at LBS's on the web.

Stacy 05-24-05 03:32 PM

My LBS seems to use the exact same software interface used by all the other LBS in the area. Is it supplied by manufacturers?

They list prices but you can't actually buy most bikes online. Walk in bike prices tend to be lower than those on their website while accessories seem to be whatever price label stuck.

Cycliste 05-24-05 03:50 PM

Quote:

Originally Posted by Stacy
My LBS seems to use the exact same software interface used by all the other LBS in the area. Is it supplied by manufacturers?

They list prices but you can't actually buy most bikes online. Walk in bike prices tend to be lower than those on their website while accessories seem to be whatever price label stuck.

I don't think it is provided by manufacturers but by industry providers such as smartetailing.com.

I believe the interface provided allows the LBS to change and update content without the need for extensive web skills (in other words, a part or full time web master or paying a third party for this).

Manufacturers and distributors prohibit LBS from selling certain products on-line, mostly complete bikes. That is part of the retailer agrement.

Some LBS do a better job than others at updating these sites, I know one who does a great job and I like checking their stuff, especially what they have on sale. Bike prices are usually MSRPs, retail prices are only available in store, that is also I believe something driven by the supplier / retailer agreement.

JrCyclingFan 05-24-05 03:52 PM

Quote:

Originally Posted by Stacy
My LBS seems to use the exact same software interface used by all the other LBS in the area. Is it supplied by manufacturers?

They list prices but you can't actually buy most bikes online. Walk in bike prices tend to be lower than those on their website while accessories seem to be whatever price label stuck.


Many use:

http://smartetailing.com/site/intro.cfm

Stacy 05-24-05 04:03 PM

Quote:

Originally Posted by JrCyclingFan

Yup. That's it.

Stacy

ScandiHo 05-25-05 01:06 AM

Quote:

Originally Posted by Ziemas
I find that odd as you are in Scandinavia. The Nordic countries are very web savy in my experience and have quite a bit of info available on the web. Much better than America for finding prices at LBS's on the web.


yes, true that Scandinavian countries are very web savy, but in this case I was actually thinking of the US/Canada. Bikes are just too damn exspensive here in Sweden/Denmark. Low dollar makes US so much cheaper and I prefer to but bikes there, since I go there a couple of times every year anyway.

Tweek 05-25-05 01:39 AM

My LBS websites suck as well, I was looking for information on their shop hours and couldn't even find that.

Ziemas 05-25-05 01:49 AM

Quote:

Originally Posted by ScandiHo
yes, true that Scandinavian countries are very web savy, but in this case I was actually thinking of the US/Canada. Bikes are just too damn exspensive here in Sweden/Denmark. Low dollar makes US so much cheaper and I prefer to but bikes there, since I go there a couple of times every year anyway.

Try http://aebike.com/site/intro.cfm and have it shipped to your hotel.

Daily Commute 05-25-05 02:22 AM

I guess my LBS just wastes it time by working on bikes instead of its website. I'll have to complain the next time they give me immediate service.

operator 05-25-05 02:48 AM

In this day and age, it would be kind of you know, nice to have some sort of information on your website.

I for one am a little bit of tired of clicking product sections to see banner links to manufacturers website. Like that's very useful.

capsicum 05-25-05 05:38 AM

Quote:

Originally Posted by Cycliste
....Manufacturers and distributors prohibit LBS from selling certain products on-line, mostly complete bikes. That is part of the retailer agrement.

Some bike makers don't even allow prices to be listed online. They want people to actually go to a LBS so they can fondel and ride the bikes, making the covet that much stronger.

It is also to protect the dealers, there would be no point in having a local dealer if everyone just used them for a test ride depot, before finding the best price online and making a special trip to purchase the bike from a dealer 50 miles away. That is happening in pickup trucks, everyone goes on test drives locally to find the truck they want, then they find that truck online for the lowest price and go 300miles to the super discount dealer in Idaho(the lowest price around here), a total waste of the local dealers time and money.

NZLcyclist 05-25-05 05:58 AM

www.bici-it-lgd.com - This is my current project

I can assure you that web-design takes ALOT of time for a bike shop.

Other shops in Auckland with good websites:
www.hotcycles.co.nz
www.multisportbikes.co.nz
www.walliscycles.co.nz

Brendon

wpflem 05-25-05 06:57 AM

It costs several thousand dollars to set up a website with a shopping cart then it can cost a couple of hundred dollars or more per month to maintain it.

Most Local Bike Shops can't handle that additional overhead and still stay in business. As it is, the failure rate for LBS's is extraordinarily high.

I think the only thing that allows most bike shops to stay in business is their repair business which cannot be purchased online and the fact that full sized bikes do not work well for internet commerce.

Rejoice if you have a LBS in your area and if you can't, stay away.


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