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  1. #1
    Senior Member Ziemas's Avatar
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    Nov 2004
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    Riga, Latvia
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    Iro Rob Roy, Colnago Competition, LHT, Kona Sutra flat bar, Torelli cyclocross, Vanco Cyclocross Fixed Gear Conversion
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    Has anyone successfully ordered replacement helmet pads from Bell?

    Has anyone successfully ordered new helmet pads from Bell? I wrote to Bell Europe last week for replacement pads and still haven't recieved a reply. If you did get new pads from Bell, what was the process and was the customer service helpful? Thanks.

  2. #2
    semifreddo amartuerer 'nother's Avatar
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    Oct 2004
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    Northern CA
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    I'm not sure I can classify it as a total success, but I wrote to customer service (e-mail), they asked me which model I had (which I didn't know -- but sent them a picture of it), and they sent me 2 sets replacement pads (free). However: the mildly unsuccessful part is that they were not the exact same as the original pads; slightly different shapes. But they'll work. I'm a happy customer . . .

  3. #3
    genec genec's Avatar
    Join Date
    Sep 2004
    Location
    san diego
    My Bikes
    custom built, sannino, beachbike, giant trance x2
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    Gee, just went by an LBS that I have yet to buy anything from... asked about Giro pads, and they pulled out a box and said, take what you need. No charge.

    I had money in my pocket, ready to buy a "pad set."


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