Iro Rob Roy, Colnago Competition, LHT, Kona Sutra flat bar, Torelli cyclocross, Vanco Cyclocross Fixed Gear Conversion
Has anyone successfully ordered replacement helmet pads from Bell?
Has anyone successfully ordered new helmet pads from Bell? I wrote to Bell Europe last week for replacement pads and still haven't recieved a reply. If you did get new pads from Bell, what was the process and was the customer service helpful? Thanks.
I'm not sure I can classify it as a total success, but I wrote to customer service (e-mail), they asked me which model I had (which I didn't know -- but sent them a picture of it), and they sent me 2 sets replacement pads (free). However: the mildly unsuccessful part is that they were not the exact same as the original pads; slightly different shapes. But they'll work. I'm a happy customer . . .