I bought a Novara Fusion back in March to use for my commute to work (13 miles RT). By May I had some clicking noise issues which I remedied myself (seems as though replacing one of the pedals eliminated the noise). By the end of June, both my front headlamp and back tail light, which are powered by a generator hub, were no longer working. Two weeks ago my shift cable became disengaged. I wasn't too keen on trying to fix it myself since I'm not very familiar with the 8-speed internal hub. So I took the bike into REI where I purchased it. They said it would take 3 days or so. I called. They weren't having much luck repairing the bike; the lights in particular were an issue because they did not have anyone on staff that had worked with a generator light system before. I made another call a week or so later. I was told to call back and hopefully the bicycle mechanic would be on duty to update me on the status of my bike. At this point I'm kind of wondering if the bike will ever be repaired or if I should just exercise 'REI's 100% Satisfaction Guaranteed' and return the bike. Am I being impatient? I've been without a bicycle for 2 weeks and don't have a spare one to get me by.