Join Date: May 2005
Location: Sydney, Australia
Mentioned: 2 Post(s)
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Originally Posted by fretman
I think you're all right on this one. The LBS guy did tell me about stretching. And he told me to take the bike in when it's stretched. I didn't know stretching would cause my problem. Is this something a newbie can attempt to fix?
attempt it but why if it's a new bike and the mech asked you to bring it in for a free adjustment? best thing would be to take it in and politely ask if you can watch and have the procedure briefly explained as s/he does it. Be honest, don't be afraid to say that you don't know how.
I have found that if they're not too busy and they can do the adjustment on the spot then generally the better shops (customer focused) don't mind showing you.
I had a really good experience with the bike I have now, on it's first adjustment I asked a few adjustment type quertions about the rear derailleur so the mech invited me to hang out in the workshop while he did the job and he willingly passed on dozens of tips on a whole bunch of things, he's a real people person so it's probably the exception rather than the rule. Ofcourse, he ensured that when I need something he gets first go at getting my business every time..... works both ways.