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  1. #1
    Senior Member doctorSpoc's Avatar
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    Online Retailer Returns...

    When you make a purchase online and there is a problem with the order that is the fault of the retailer e.g. they sent you the wront thing, it's defective etc. who is supposed to pay for the return postage?

  2. #2
    MTWThFMuter Jeprox's Avatar
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    Jun 2004
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    SFOBayArea, CA
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    schwinn, raleigh, 'dale, litespeed, bianchi, surly, novara
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    They (the online retailer) do.

    I have returned only two items online (actually one). The first time, the retailer gave me their FedEx account number for returns, to write in the forms. The other time, the retailer just told me to keep the part and they'll send me a new one.

  3. #3
    Sensible shoes. CastIron's Avatar
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    Aug 2005
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    St. Paul,MN
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    Whoever makes the mistake, pays for the correction.
    Mike
    Quote Originally Posted by cedricbosch View Post
    It looks silly when you have quotes from other forum members in your signature. Nobody on this forum is that funny.
    Quote Originally Posted by cedricbosch View Post
    Why am I in your signature.

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