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  1. #1
    BikeForums Founder Joe Gardner's Avatar
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    Ugh, well, today sucked! I took my bike for a spin today, and decided to eat at the local Carl's Jr, about 8 miles away. Anyhow, my bike was very clean, and dry, so i decided to take the bike into the store while i ate, there was only about 5 other people in the place, as it was close to 9:00pm.

    So, i pushed my bike into a back corner, where nobody was, and then went to wait inline to order, when i was inline, the manager came out and told me i couldnt have my bike in the store. I told him that it was clean, and dry, and that i dont dare leave it outside not locked up, they didnt have bike locks anyhow.

    He decided to take it upon himself to put my bike outside, as soon as i saw him pushing my bike to the door and went and took it away from him, i told the guy i would be only a few minutes then on my way. But he wouldnt hear it, he insisted the bike stay outside.

    Well, i decided to go accross the street and eat at Taco Bell (UGH!)...

    So my question is, do you take your bike into fast food places? When i go on small (under 20 miles) rides in the city, i dont take my lock, as it weighs ~6lbs. Personaly, i dont want to risk loosing my $1K+ bike when eating $4 of food.

  2. #2
    BFSSFG old timer riderx's Avatar
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    When ever I'm planning on stopping on a ride, I take a lock with me. You could pick up a Krypto. cable lock for under $20 and carry that on the trips where the bike will be in sight.

    In the rare case I am on a ride and someone wants to stop and I don't have a lock, I do the following:
    -Keep the bike in sight at all times
    -Loop my helmet strap through the front or rear wheel and the frame, or connect two or more bikes w/ the helmets. The longer it takes someone to deal with this, I can be outside stopping them from getting away.
    -If I'm riding a bike with gears, have the chain in the small cog and small chainring. After I'm parked, shift both levers to the large cog and chainring positions. No one can get away when the bike is trying to shift through that range.

    Basically, make a quick get away impossible. However, I still say always lock your bike.

  3. #3
    BFSSFG old timer riderx's Avatar
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    By the way, I vote for Taco Hell over Carl Jr's!!!

  4. #4
    Sumanitu taka owaci LittleBigMan's Avatar
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    Unfortunately, Joe, what is obvious common sense to us cyclists seems to totally escape the average **** sapiens. For this, we cannot blame them, as they have not entered the privileged realm of cycling. BUT...

    I would complain to the district manager. Come off as intelligent, patient and patriotic (that ought to do it). Throw around some well-known names, like "Lance Armstrong" and "Abraham Lincoln" (Abe usually helps any given situation). Be understanding, but genuinely hurt!

    I bet soon we'll see bike racks at Carl Jr's!

    (in a pig's eye!)

    Seriously, some good news: I went to pay a water bill today on my bike. Being the bold f**t that I am, I brought baby in the building with me, right up to the counter. The beautiful Nubian princess behind the glass said, "I see you guys up and down College Ave. all the time!" I almost fainted from her dazzling charm!
    Well, lemme say, we (baby and I) walked outta there with our heads held high!

    (Applause, applause!) :cool:
    Last edited by LittleBigMan; 04-16-01 at 10:18 PM.

  5. #5
    NOT a weight weenie Hunter's Avatar
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    MMMMMMM! You handled that very well. I do agree if you are taking it anywhere take a lock or set it up that makes it hard to get away. I applaud you for holding back. I would have been all over that manager. Pull up to the drive thru, that drives them nuts.

  6. #6
    Every lane is a bike lane Chris L's Avatar
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    Plain and simple. Just boycott the place, and ask everyone you know to do the same. Let's see how clever this guy really is.

    Chris
    "I am never going to flirt with idleness again" - Roy Keane
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  7. #7
    TriBob
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    You can also try and write letters to "Town Talk" newspapers. the free local ones. We will change their mind. If that fails get your friends to go over and take up parking spaces while you take turns going in. One space per bike during a heavy time ought to attract some attention.

  8. #8
    BFSSFG old timer riderx's Avatar
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    I agree with Hunter, go through the drive-thru. You get the strangest looks sometimes!

  9. #9
    Love Me....Love My Bike! aerobat's Avatar
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    Agree with all of the above, but I sometimes get caught short too, if I didn't intend to make a stop. I've never had a problem at the bank, or credit union taking the bike inside, but havn't tried too many other places. I've seen a few signs on fast food places, Wendy's is one, that say no bikes at the drive through window. I remember riding many extra kilometres one day looking for a place where I could get an ice cream cone without losing sight of my bike. I finally had to settle for the infamous McD's, because I could see the bike from the counter. It still didn't feel right to leave my bike out there.
    "...perhaps the world needs a little more Canada" - Jean Chretian, 2003.

  10. #10
    BFSSFG old timer riderx's Avatar
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    One other thing you can do is pop the front wheel off and take it inside with you. With a quick release it's about a 30 second operation.

    Tribob - love the filling up the parking lot idea. That should teach them!

  11. #11
    Senior Member mike's Avatar
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    Sorry to hear that, Joe. The store manager wasn't very diplomatic. Then again, if he had better people skills, he/she probably wouldn't be making just over minimum wage and still be called a "manager".

    Well, Guys, as natural as it may seem to us, bringing a bike into a resturaunt, store, or other business isn't normal and isn't socially acceptable unless you are visiting some really earthy wholeistic '70's wanna-be establishment. heck, it probably isn't even legal.

    There would be a valid argument that in many businesses, a bicycle creates a fire escape hazard.

    Another valid argument would be that the bike takes up space dedicated for customers.

    More basically and perhaps more importantly, it makes the owner look like a nut and nobody wants to be around a potential nut in these modern times. Having a nut in a hamburger shop 'aint good for business if you know what I mean.

    I have heard that cowboys often felt the same about their horses as we sometimes feel about our bikes. They would fall in love with their horses and felt that "any place good 'nuff fer me is good 'nuff fer ma horse!". Some even prefered to sleep outside with their horse rather than inside a hotel.

    I lock my bike right outside the resturaunt window where I will be eating. This is the joy of the fast-food resturaunt - BIG windows. If you see somebody stealing your machine, THEN go nuts.
    Mike

  12. #12
    Every lane is a bike lane Chris L's Avatar
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    I have a better idea. You should contact you local advocacy group and pick a time to get as many cyclists as possible to park their bikes inside the place, and immediately order the most expensive thing on the menu.

    If anyone complains about the bikes, you should all then turn around and walk straight out without paying a cent (if you haven't eaten the meal they can't do a thing to stop you).

    The management seems to take delight in being undiplomatic, so fight fire with fire!

    Chris
    "I am never going to flirt with idleness again" - Roy Keane
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  13. #13
    riding a Pinarello Prince orguasch's Avatar
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    I just follow One Rule, if your establishment is not bike friendly , I am not your customer or "guest", I don"t like what happen to you Joe", imagine the resto manager picking up you bike and putting it outside, if I were in your shoes, I would immediately leave the place, and give him the "F..You "word but good for you and you left the place and didn't say any word on the nasty manager, your still civilized..
    "Racso", the well oiled machine;)

  14. #14
    Sumanitu taka owaci LittleBigMan's Avatar
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    Originally posted by mike
    Sorry to hear that, Joe. The store manager wasn't very diplomatic. Then again, if he had better people skills, he/she probably wouldn't be making just over minimum wage and still be called a "manager".
    This is probably the most important reason you had trouble. I never cease to be amazed at the lack of business acumen posessed by some managers and entrepeneurs who could be attracting cyclists to their businesses by providing secure bike parking at their establishments. At the very least, it would give them the appearance of being progressive, even if no customers ever used the facilities. Compared to the cost of auto parking, the expense would be negligible.
    Well, Guys, as natural as it may seem to us, bringing a bike into a resturaunt, store, or other business isn't normal and isn't socially acceptable unless you are visiting some really earthy wholeistic '70's wanna-be establishment.
    Normal? No. Socially acceptable? I thought we cyclists survived by going against "social acceptability." I've seen bikes in grocery stores, government buildings, and even my own workplace.
    heck, it probably isn't even legal.
    I would like to see that law. If it exists, there are a lot of criminals loose in our country.
    There would be a valid argument that in many businesses, a bicycle creates a fire escape hazard.
    A "valid" argument? The same argument could be made for shopping carts, or the way businesses lay out their merchandise in a cluttered way that forces people to pass every possible piece of junk before they can find what they are really looking for. But that would hinder normal business operations.
    Another valid argument would be that the bike takes up space dedicated for customers.
    Excuse me! What am I? Chopped liver? Cars in the parking lot take up thousand of square yards. Ten percent of all land area in the USA is paved. I guess if we added space for bikes, we'd all be pushed into the ocean.
    More basically and perhaps more importantly, it makes the owner look like a nut and nobody wants to be around a potential nut in these modern times. Having a nut in a hamburger shop 'aint good for business if you know what I mean.
    No comment.
    I have heard that cowboys often felt the same about their horses as we sometimes feel about our bikes. They would fall in love with their horses and felt that "any place good 'nuff fer me is good 'nuff fer ma horse!". Some even prefered to sleep outside with their horse rather than inside a hotel.
    Yeah, but they HUNG horse thieves.
    I lock my bike right outside the resturaunt window where I will be eating. This is the joy of the fast-food resturaunt - BIG windows. If you see somebody stealing your machine, THEN go nuts.
    Now that's the most reasonable thing I've heard yet.

  15. #15
    Senior Member technogirl's Avatar
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    Joe, I think you should be able to park the damn bike in the restaurant! I mean, shoot, it's not like it's drippin with mud or dung or something awful!

    Anyway, I agree with Mike and y'all, the restaurant manager probably had an overzealous bug of manageritus, and probably new to the whole managing thing. He probably didn't know any better but to throw his weight around, and didn't think he was doing a diservice to you. I know coz a while back ago, I used to work in retail hell, and thought that our main concern was to make profit for the business, and not to provide customer service. Of course, I learned after awhile it's just better to give whatever the customer wants because of the following:

    1. The corporate office almost ALWAYS backs up the customer.
    2. It'll make life a LOT easier to make the customer's life easier...less stress for the establishment.
    3. It's the customer, not stupid enforcement of rules, that pays for the Carl's Jr's manager's paycheck.

    That said, I think your best recourse is to contact the District Manager, and then continue to work your way if the District Manager does not give you an acceptable resolution. Not to mention, it'll be good for someone to teach that kid good customer service.

    Hey, there's always hope, a friend of mine used to work as a Carl's Jr. Manager, and he told me that they used to call him "NeoNazi Manager" coz he was so darn uptight about everything. I think he learned his lesson, because his management style is nothing like his previous life at Carl's!

    Btw, here's their comment form: http://www.carlsjr.com//express_your..._yourself.html

    Good luck!

    --Sussette
    -------------------------------------
    "Hard work often pays off after time, but craziness pays off now."
    -------------------------------------

  16. #16
    Senior Member mike's Avatar
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    Oh, Sussette, that's cool. Let's all send a message to Carl Jr. Better yet, let's find out where the heck Carl Sr. is and tell on junior!

    This situation reminds me of the old American Express "do you know me?" commercials where famous people have unrecognized faces.

    That manager probably had no idea that he was talking to THE Joe Gardner of BikeForums.com. THE man himself.

    If he had known, he would have polished your bike and given you extra fries - maybe even given you the Big soda cup even if you only paid for a medium.

    Maybe it's time for you to start using your clout, my friend. Time to start throwing around the "BF.com" word. MMhmm.
    Mike

  17. #17
    Love Me....Love My Bike! aerobat's Avatar
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    In Winnipeg, we're going to get a Mountain Equipment Co-op store, which is a large outdoor outfitting company with stores in several other cities. They also have an extensive mail order operation.

    They are very progressive, using recycled materials, locating in areas of the city that need renewal etc. They said in their press release that they wouldn't have any parking for cars, encouraging the use of alternate forms of transportation.

    I emailed them to ask if they would have bike parking. Within three days (it was over the Easter weekend), I received two emails back from them describing their bike parking policy. They will have bike racks, off the sidewalk, monitored by video with loaner locks available if you don't have one. For the employees, they have indoor bike parking and showers.

    Now that's a bike friendly company, which I support now and probably will even more so when they open up here.
    Last edited by aerobat; 04-17-01 at 10:28 PM.
    "...perhaps the world needs a little more Canada" - Jean Chretian, 2003.

  18. #18
    Senior Member mike's Avatar
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    aerobat, Give them our best regards and "Thumbs-up"
    Mike

  19. #19
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    Their place, their rules. There are some dog lovers out there that do not understand why their pooch can't come into the restaurant.

    I been refused service at a McD's drive through, also for no good reason, but whattayagointado?

  20. #20
    Senior Member mike's Avatar
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    As a fellow biker, I'm with Joe and all who don't think brining a bike inside should be unusual.

    Still, we all have to choose our fights wisely.

    For you cats on the west coast like LA, the fight may be easier and may be worth fighting.

    Notice that Joe lives in Utah. Was Buford Pusser from Utah? You get the point
    Mike

  21. #21
    Senior Member Monkey Spud's Avatar
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    Seriously Joe, if some bastard manager at a fast food place touched anything on me or of mine, I would break the connecting bone.

    I never have problems though. Heck, where i live, you dont dare leave your bike unattended. I take mine in line with me. They never say anything.
    www.foulwords.com

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  22. #22
    It's the fight in the man Rich's Avatar
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    Monkey Spud,

    He he...if you look like you're going to break somebody's connecting bone...I can see why they wouldn't mess with you!!!

    haha! (Y)
    Making New Zealand a safer place :)

  23. #23
    NOT a weight weenie Hunter's Avatar
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    Originally posted by Oscar
    Their place, their rules. There are some dog lovers out there that do not understand why their pooch can't come into the restaurant.

    I been refused service at a McD's drive through, also for no good reason, but whattayagointado?

    Continue to raise the issue. Tell everyone you know and get it out as much as you can. Not conform and just let it go. Not turning a blind eye because that's just the way it is. As questions and demand answers. Last but not least as it goes with this topic protect your property. That is what you do!

  24. #24
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    Yeah, but...

    If everone aggressively protected pet "rights" (pets, bikes, loud motocycles at night, cigars, luggage space in airplanes), this would be a society of buttheads. We're close to that enough as it is.

    Part of live is losing a few times, unfortunately.

  25. #25
    Senior Member Monkey Spud's Avatar
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    Losing a race, fight, bet, that kind of stuff is acceptable, but a penis envy manager with a 6 foot stick in his butt isnt acceptable. If they arent going to have a bike rack outside of their establishment, then they either need to let the biker inside WITH his/her bike or allow the biker through the drivethrough (which they NEVER do).
    www.foulwords.com

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