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Old 08-30-06, 10:33 PM   #1
Seattle18
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What's a good warranty/maintenance plan at a LBS?

I am going to buy a bike this week, and the place with the bike I am most interested in has a 1 year free tune up plan with the purchase, is that good/bad/normal? What should I expect with a new bike purchase?
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Old 08-30-06, 10:45 PM   #2
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Thats pretty good, my shop is one free 30-60 day tune up.
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Old 08-30-06, 10:54 PM   #3
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Your shop sounds pretty good! To get the most out of your "warranty," bring in a bag of cookies, a watermelon, a cake, or a pie for the wrenches! You'll find that your bike gets prompt, quality, and economical service every time you bring it in. This may not be ethical, but it sure works!
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Old 08-31-06, 12:10 AM   #4
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I'm an attorney, so I'm very familiar with the butter-up technique! It's nice to hear that the one year tune up plan is a solid deal. I'm pumped about getting this bike!
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Old 08-31-06, 08:25 AM   #5
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I year tune ups, two year tune ups, life time adjustments, but the place where I bought my bike it's just one free tune up. The way they prepped the bike, I wont even use that.
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Old 08-31-06, 08:58 AM   #6
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Quote:
Originally Posted by leob1
I year tune ups, two year tune ups, life time adjustments, but the place where I bought my bike it's just one free tune up. The way they prepped the bike, I wont even use that.

You need to take it in for the free tune-up!
After at least 15 hours of riding( for casual riders, thats a summer) the cables will stretch, the wheels may go out of tru and other things may "break in".
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Old 08-31-06, 09:13 AM   #7
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i get lifetime free tuneups!
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Old 08-31-06, 11:36 AM   #8
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Mine offers only a free 30-day adjustment. However, most minor adjustments are done free.
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Old 08-31-06, 12:05 PM   #9
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i get lifetime free tuneups!

Was not aware any shops did that any more, good deal.
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Old 08-31-06, 12:15 PM   #10
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Year of free adjustments, one full overhaul for next spring, 15% off everything for a year. Considering the setup they did for the test ride, and the final setup after purchase, I'm hooked.
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Old 08-31-06, 08:29 PM   #11
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Beware the "lifetime free tuneup" It usually has a set of requirements, including : you never work on the bike yourself, and you cannot have another shop work on it, installing any parts the shop deems required are not covered(labor is not included either)
One year of free adjustment is pretty good. This will give the shop a good chance to get the bike like you want it, and after a year of adjusting it is unlikey to have any issues that do not involve worn out parts.
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Old 08-31-06, 09:32 PM   #12
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Quote:
Originally Posted by caligurl
i get lifetime free tuneups!
Quite a few years ago I bought a couple bikes from our one local trek shop that gave lifetime free tuneups. But they went out of business 6 months after I bought the bikes!
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Old 09-01-06, 12:42 AM   #13
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Where I got my Klein. They were pretty cheap. One 30 day check for adjustments. One year free tune up is pretty common.
Long term, a cyclist needs to complete your maintenance yourself. Things like bottom bracket overhaul are unheard of. Unless you want to pay big bucks. Maintenance plan at most shops, ain't broke don't fix it. Some shops will charge for a complete overhaul, whatever that is; like once a year. Cost anywhere from $100-$200 plus, depending upon what they do.
Doubt that complete overhaul would include a bottom bracket overhaul. Those bearings in the bottom bracket won't last forever.
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Old 09-01-06, 12:54 AM   #14
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Quote:
Originally Posted by FarHorizon
Your shop sounds pretty good! To get the most out of your "warranty," bring in a bag of cookies, a watermelon, a cake, or a pie for the wrenches! You'll find that your bike gets prompt, quality, and economical service every time you bring it in. This may not be ethical, but it sure works!
Yeah, baked goods sure do go a long way
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Old 09-03-06, 02:19 PM   #15
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Quote:
Originally Posted by Nachoman
Quite a few years ago I bought a couple bikes from our one local trek shop that gave lifetime free tuneups. But they went out of business 6 months after I bought the bikes!
My bike shop had a similar experience. A year and a half after I purchase my bike, the shop moved to a far smaller building, changed it's business practice toward hard selling cheaper priced Asian make bikes (to better reflect the lower class of recent immigrants that live around here now and the disappearance of the more stable middle class that moved far away), and no longer offers free lifetime service. The last time I took my bike in, they made such a mess out of it-the bike did not shift right, the brakes did not work right-and there was no simple greasing the rear hub like I expected them to do. So now I have to travel out of my neighborhood that actually has 4 bike shops (operating with similar business practices) in it, and go to another neighboring city to make sure I get the type of basic service I need for any of my bikes.
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Old 09-03-06, 08:27 PM   #16
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My shop is supposed to be 30 days, but they never charge me for minor tune-ups. Good blokes down there.
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