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  1. #1
    Junior Member Seattle18's Avatar
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    What's a good warranty/maintenance plan at a LBS?

    I am going to buy a bike this week, and the place with the bike I am most interested in has a 1 year free tune up plan with the purchase, is that good/bad/normal? What should I expect with a new bike purchase?

  2. #2
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    Thats pretty good, my shop is one free 30-60 day tune up.

  3. #3
    Senior Curmudgeon
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    Your shop sounds pretty good! To get the most out of your "warranty," bring in a bag of cookies, a watermelon, a cake, or a pie for the wrenches! You'll find that your bike gets prompt, quality, and economical service every time you bring it in. This may not be ethical, but it sure works!

  4. #4
    Junior Member Seattle18's Avatar
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    I'm an attorney, so I'm very familiar with the butter-up technique! It's nice to hear that the one year tune up plan is a solid deal. I'm pumped about getting this bike!

  5. #5
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    I year tune ups, two year tune ups, life time adjustments, but the place where I bought my bike it's just one free tune up. The way they prepped the bike, I wont even use that.

  6. #6
    Senior Member midgie's Avatar
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    Quote Originally Posted by leob1
    I year tune ups, two year tune ups, life time adjustments, but the place where I bought my bike it's just one free tune up. The way they prepped the bike, I wont even use that.

    You need to take it in for the free tune-up!
    After at least 15 hours of riding( for casual riders, thats a summer) the cables will stretch, the wheels may go out of tru and other things may "break in".
    We're gonna have the hap, hap, happiest Christmas since Bing Crosby tap-danced with Danny ****ing Kaye.~Clark Griswold

  7. #7
    OMG! i'm a DURT gurl!!!! caligurl's Avatar
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    i get lifetime free tuneups!
    OCP and PROUD!
    "OCP is not just about attitude, it's a way of life!"
    life's too short to ride a crummy bike..........

  8. #8
    Huachuca Rider webist's Avatar
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    Mine offers only a free 30-day adjustment. However, most minor adjustments are done free.
    Just Peddlin' Around

  9. #9
    Nothing here to see!!!!!! flyingscotsman's Avatar
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    Quote Originally Posted by caligurl
    i get lifetime free tuneups!

    Was not aware any shops did that any more, good deal.

  10. #10
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    Year of free adjustments, one full overhaul for next spring, 15% off everything for a year. Considering the setup they did for the test ride, and the final setup after purchase, I'm hooked.

  11. #11
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    Beware the "lifetime free tuneup" It usually has a set of requirements, including : you never work on the bike yourself, and you cannot have another shop work on it, installing any parts the shop deems required are not covered(labor is not included either)
    One year of free adjustment is pretty good. This will give the shop a good chance to get the bike like you want it, and after a year of adjusting it is unlikey to have any issues that do not involve worn out parts.
    I do all my own work = I have very low standards

  12. #12
    Senior Member Nachoman's Avatar
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    Quote Originally Posted by caligurl
    i get lifetime free tuneups!
    Quite a few years ago I bought a couple bikes from our one local trek shop that gave lifetime free tuneups. But they went out of business 6 months after I bought the bikes!
    .
    .

    Two wheels good. Four wheels bad.

  13. #13
    Senior Member cyclezealot's Avatar
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    Where I got my Klein. They were pretty cheap. One 30 day check for adjustments. One year free tune up is pretty common.
    Long term, a cyclist needs to complete your maintenance yourself. Things like bottom bracket overhaul are unheard of. Unless you want to pay big bucks. Maintenance plan at most shops, ain't broke don't fix it. Some shops will charge for a complete overhaul, whatever that is; like once a year. Cost anywhere from $100-$200 plus, depending upon what they do.
    Doubt that complete overhaul would include a bottom bracket overhaul. Those bearings in the bottom bracket won't last forever.

  14. #14
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    Quote Originally Posted by FarHorizon
    Your shop sounds pretty good! To get the most out of your "warranty," bring in a bag of cookies, a watermelon, a cake, or a pie for the wrenches! You'll find that your bike gets prompt, quality, and economical service every time you bring it in. This may not be ethical, but it sure works!
    Yeah, baked goods sure do go a long way

  15. #15
    Banned. folder fanatic's Avatar
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    Quote Originally Posted by Nachoman
    Quite a few years ago I bought a couple bikes from our one local trek shop that gave lifetime free tuneups. But they went out of business 6 months after I bought the bikes!
    My bike shop had a similar experience. A year and a half after I purchase my bike, the shop moved to a far smaller building, changed it's business practice toward hard selling cheaper priced Asian make bikes (to better reflect the lower class of recent immigrants that live around here now and the disappearance of the more stable middle class that moved far away), and no longer offers free lifetime service. The last time I took my bike in, they made such a mess out of it-the bike did not shift right, the brakes did not work right-and there was no simple greasing the rear hub like I expected them to do. So now I have to travel out of my neighborhood that actually has 4 bike shops (operating with similar business practices) in it, and go to another neighboring city to make sure I get the type of basic service I need for any of my bikes.

  16. #16
    Flatland hack Flak's Avatar
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    My shop is supposed to be 30 days, but they never charge me for minor tune-ups. Good blokes down there.

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