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Old 09-09-06, 04:40 AM   #1
MichaelW
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Worst manufacturer's website

Sometimes I like to check out a manufacturers website for some data. Some of them are just amazingly bad. The SRAM site is pure Flash hell. Trek and Giant are more confusing than ever. I havent counted how many clicks and heavy download pages you need to find are particular model but things are getting worse not better.
Fuji is a fine example of easy navigation and rapid delivery of real information.
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Old 09-09-06, 07:07 AM   #2
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I have a couple of Specialized bikes, so I visit their site on occasion. I don't know if anyone has checked it out, but they have "movies" now. One is a bike out running the cops on the highway, shot like it was one of those car chases in L.A. The other is a cartoon where the rider is torn apart as he rides...literally losing limbs and body parts. It is strangely funny.
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Old 09-09-06, 08:00 AM   #3
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I vote SRAM. Not only is it Flash hell, but half the links for information don't work. Grrrrrr.......
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Old 09-09-06, 08:05 AM   #4
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My favorite is either www.kleinbikes.com or www.feltracing.com and my least favorite is http://www.giant-bicycles.com/us/000...00.000.000.asp
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Old 09-09-06, 08:12 AM   #5
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Specialized. Nasty flash from hell and you can't follow an internal link without having to tell it your nationality again.
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Old 09-09-06, 08:35 AM   #6
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Yeah, i think SRAM's is pretty awful.
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Old 09-09-06, 08:56 AM   #7
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Specialized. Nasty flash from hell and you can't follow an internal link without having to tell it your nationality again.
+1
The Specialized site is a pain.
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Old 09-09-06, 11:32 AM   #8
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I actually like the Giant website. No annoying music, over reliance on flash or slow graphics. They've got an easy to find archive and lots of information. I also like Bianchi's USA website for much the same reason. Campy's is good because they have pdfs of their manuals.

Sun Ringle is pretty bad. Just try to find the complete rim ERD chart.
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Old 09-09-06, 11:39 AM   #9
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was checking out the Kona website and found it a pain to navigate.
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Old 09-09-06, 11:46 AM   #10
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Websites

Blue Competition-Its easy,informative and complete
JR-chicago
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Old 09-09-06, 11:48 AM   #11
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Anything Flash !
If a website has a Flash intro it gets passed by.
Just the info, please ...........!
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Old 09-10-06, 07:36 AM   #12
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Topeak is horrible. Half of the links do not work.

But the Flash sites annoy the heck out of me. I can never figure out why companies use that piece of trash. Yes there are uses for flash, mainly demos and the like. But it should never be used for navigation.
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Old 09-10-06, 10:30 AM   #13
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I'm convinced that manufacturers are pressured by the dealers not to put any useful information on their websites, so you can't bypass the dealer and buy on the Internet. So all they have is pretty pictures.
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Old 09-10-06, 10:53 AM   #14
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Torelli just redid theirs. I think its pretty decent now.
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Old 09-10-06, 11:28 AM   #15
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Likey: Bianchi

No likey: Specialized, Trek
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Old 09-10-06, 06:48 PM   #16
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Quote:
Originally Posted by spinnaker
But the Flash sites annoy the heck out of me. I can never figure out why companies use that piece of trash.
Flash keeps the IT people entertained. I am more and more convinced that our IT department is the tail wagging the agency dog.
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Old 09-10-06, 08:20 PM   #17
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Agree flash is a pain and I'ld switch to none flash if available. Trek is a pain as they have a version checker that only works for some OS'es.

But the worst has had this as the web site for 2 months:
http://www.hedwheels.com/

Why bother?
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Old 09-10-06, 08:27 PM   #18
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Quote:
Originally Posted by Olebiker
Flash keeps the IT people entertained. I am more and more convinced that our IT department is the tail wagging the agency dog.
I assume you mean the company's IT department? I am an IT person and I hate flash. But if I had a chance to play with it, that might be pretty cool. But I would never recommend that we release a site with flash. There are some very good uses for it. A service manual for example where you can see an exploded view.
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Old 09-10-06, 08:28 PM   #19
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Independent Fabrications web site makes me want one...bad.

Waterford's website makes me ill...
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Old 09-11-06, 06:02 PM   #20
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All the bike/component websites covering the thousands of companies centered in Ludhiana India. Their products seem to beckon you in, but they are impossible to communicate with at a retail level.
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Old 09-11-06, 07:42 PM   #21
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Specialized's site isn't just one of the worst bicycle sites, it's one of the worst web site designs I've ever seen. (For what it's worth, I own a Specialized bike and love it.)
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Old 09-13-06, 02:52 PM   #22
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I vote for Shimano. They're trying to be flashy, but they're just annoyingly slow and difficult to navigate.
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Old 09-13-06, 03:44 PM   #23
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Originally Posted by Olebiker
Flash keeps the IT people entertained. I am more and more convinced that our IT department is the tail wagging the agency dog.
Ain't that the truth. I have just come across a college teacher in IT/web design/communications whose web pages are appalling, so it is little wonder there are graduates going out with the idea that pages like vomit are acceptable (in fact, that is underselling vomit).

Try the Ambrosio website for lack of information and go-nowhere design (it is Italian, so I suppose it does have some excuses).

It all reminds me of the days when Microsoft and others delivered us Publisher so desktoppers could design their own newspapers, magazines and newsletters. The results were unintelligible garbage.
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Old 09-14-06, 10:03 AM   #24
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The Specialized site sucks. No technical information of any kind. For example, one time I tried to find out how to adjust the angle of the stem for my bike, and the site had no information of any kind. It is pretty sad after spending umpteen hundred dollars on a bike, that the manufacturer doesn't provide any technical references at all.
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Old 09-14-06, 10:31 AM   #25
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Sella Italia

Has anyone looked at Sella Italia?

Overdone flash.
Instead of scrolling top down like a normal webpage, you scroll right to left, as most of the items are off the right edge of your screen.
Impenetrable drilldown for each saddle.
No ability to compare different saddles on say a feature grid.
And did I mention it's slow too?

Good saddles, but my nomination for the Worst of the Web.
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