Join Date: May 2003
Location: Vancouver, BC
Bikes: Specialized HardRock CrMo
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Good customer service
Just thought I'd report a tidbit of service info....
I email Specialized last night with a question about a bike...and received a response today! Very good service and answered my question well.
By comparison, I emailed Iron Horse on May 12 and have not had a response yet!
This is just one experience with both companies but still!