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  1. #1
    Some Guy mister_hl's Avatar
    Join Date
    May 2003
    Location
    Vancouver, BC
    My Bikes
    Specialized HardRock CrMo
    Posts
    29
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    Good customer service

    Hey:

    Just thought I'd report a tidbit of service info....

    I email Specialized last night with a question about a bike...and received a response today! Very good service and answered my question well.

    By comparison, I emailed Iron Horse on May 12 and have not had a response yet!

    This is just one experience with both companies but still!
    Thanks!

    -----------------------------------

  2. #2
    I drink your MILKSHAKE Raiyn's Avatar
    Join Date
    Jul 2002
    Location
    St. Petersburg, FL
    My Bikes
    2003 Specialized Rockhopper FSR Comp, 1999 Specialized Hardrock Comp FS, 1971 Schwinn Varsity
    Posts
    15,071
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    Specialized is an EXCELLENT company. Both of my bikes were made by those fine folks. My only regret is that the shop I presently work for doesn't carry them, and won't because they don't want to get into price-haggling against a multi-store chain.

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