with my new LBS!
Ok, it's not quite L, being 1.5 hour drive away .. but it's to a city I go at least weekly, so it counts.
Picture this... new (and fat) biker walking in, gazing around .. listening to the staff interact with the customers and bravely ignoring the HoMeMaDe oatmeal raisin cookies set out on the counter for the bikers! ...
When asked what they could help me with, I say .. umm .. I'm a newbie who has gotten the biking bug at which point their smile brighten the room and is matched by their eyes
and I have a few questions .. dumb ones ...and they say that's what we're here for
So, I feel totally welcomed
and proceed to ask my dumb questions -- which he not only answers but SHOWS me the things (e.g., clipless thing-ma-bobs)
Then I say, well .. I'd like one of those gizmo's that tells you how many miles you've gone and will you install it for me? He *hears* me, doesn't bat an eye and says, "they're called computers" and here's the selection (takes me over to the case) - sees I'm baffled, chooses out a perfectly wonderful li'l gizmo for me .. decent price .. and viola - I'm COMPUTERIZED! (and here, all along when reading about the computers on this site - I thought there were computerized bikes people were talking about like when they can't read their computer
So, I say to the guy (who is taking his time, I don't feel rushed, I feel valued and safe) "Well I started biking this month and I went for a 10mile ride last week - not only did he not laugh - he was as pleased almost as me for that accomplishment.
His genuiness really sold me .. I'm going next week for their free maintenance class
AND I'm going in a few more weeks to buy my "real" bike there! I noticed their prices were much more reasonable than the other LBS (the one that is literally 1 block away from me) --
I'm in looooooooove, I tell ya...
Plus I said .. oh yea, I found a biking site called "Bike Forums" and it is great .. He nodded sagely and said, "Yes, it is!"
ahhhhhhhh.... the difference is incredible!