mousse de chocolat
Join Date: Jul 2001
Location: Northeast Ohio, USA
Bikes: Masi Speciale Fixed, Fuji America Fixed, "Modernized" Gitane
REI does not look like a LBS, which stands for "Local Bike Shop". They seem to be a large online retailer of outdoor sporting equipment which happens to also sell bikes. I notice that they have some Schwinns and K2s on their site also.
Are you shopping online or at one of ther outlets? Most people here would probably recommend at least buying the bike in person at the outlet, but your best bet is to go to a true LBS if you are looking for service.
The Novara bike seems well equipped but I personally would like to ride a bike before I commit to buying it.
I feel more like I do now than when I first got here.