New bike problems
09-25-07, 10:41 AM
#26
Black La Lane
Join Date: Dec 2004
Location: Maplewood, NJ
Posts: 317
Bikes: EPX 303 (You probably never heard of it)
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Hey everyone
Long time reader, first time poster
The bike shop says in regard to the pulling "you shouldn't take your hands off the bars then"
and about the alignment, 'its nothing to worry about' "if you want a bike thats aligned
precisely you have to spend a lot more".
Scott.
Long time reader, first time poster
The bike shop says in regard to the pulling "you shouldn't take your hands off the bars then"
and about the alignment, 'its nothing to worry about' "if you want a bike thats aligned
precisely you have to spend a lot more".
Scott.
"Hey doc. It hurts when I lift my arm like that."
Doctor:
"So, Don't lift your arm like that.
Please pay the receptionist on the way out."
I know that was totally ridiclous. Say it again and it will be even more ridiculous. - Groucho Marx.
11-13-07, 06:38 PM
#27
Senior Member
Thread Starter
Join Date: Jul 2007
Location: Perth, Western Australia
Posts: 386
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Just an update regarding the "repair".
I am really not impressed with the repair to the dropout. It was just filed out a bit, still not enough, and left at that. It is a bit more central now. They did manage to put a couple of paint chips onto the frame though.
I would like some touch up paint from them so I can paint what should have been done at the "repair" but it apparently cost Giant $300!!, and both Giant and the frame builder dont want anything more to do with it. I think they had a disagreement over the price.
Was told its "as good as a $5000 bike now.." Yeah..
The only good news from all of this is the rear brake works better, much smoother now.
Giant did offer a partial refund, what they paid for the bike, not what I paid.
Consumer protection say they cant do anymore, it seems they can only advise and have no real power, and are closing the case, but are sending out info on how we can take it further in court if we want to. Im not going to spend any money to do that so it looks like Giant and the bike shop have won.
I cant imagine what trouble im going to have to go through if the frame breaks sometime..
Scott.
I am really not impressed with the repair to the dropout. It was just filed out a bit, still not enough, and left at that. It is a bit more central now. They did manage to put a couple of paint chips onto the frame though.
I would like some touch up paint from them so I can paint what should have been done at the "repair" but it apparently cost Giant $300!!, and both Giant and the frame builder dont want anything more to do with it. I think they had a disagreement over the price.
Was told its "as good as a $5000 bike now.." Yeah..
The only good news from all of this is the rear brake works better, much smoother now.
Giant did offer a partial refund, what they paid for the bike, not what I paid.
Consumer protection say they cant do anymore, it seems they can only advise and have no real power, and are closing the case, but are sending out info on how we can take it further in court if we want to. Im not going to spend any money to do that so it looks like Giant and the bike shop have won.
I cant imagine what trouble im going to have to go through if the frame breaks sometime..
Scott.
11-13-07, 07:42 PM
#28
Senior Member
Do not provide them with an excuse to avoid whatever warranty claims you might have.
__________________
Some people are like a Slinky ... not really good for anything, but you still can't help but smile when you shove them down the stairs.
Some people are like a Slinky ... not really good for anything, but you still can't help but smile when you shove them down the stairs.
11-13-07, 10:11 PM
#29
Uber Goober
Back in the day, every cheap ol' cruiser made would ride straight when you took your hands off the bars. That's not a sign of a high quality bike necessarily. Instability comes from fork geometery, and doesn't relate really to price or quality. Consistently going to one side means something's out of whack somewhere.
