Why buy from LBS (Roadbike newby)
1- They spent an hour with me, measuring before ordering the bike.
2- They spent over an hour doing the final set up(fit) with me. Also got some coaching on pedal stroke and arm position.
3- After about 1500 miles since buying the bike in January. I have a creaking noise when climbing. Took all of two seconds for them to show me the noise was coming from the bottom bracket. I thought it was the rear spokes.
4- No charge for the service. First year tune ups are free. The bike is just a eight hundred dollar 2007 Lamond Reno.
I started going to this LBS a couple years ago. I was replacing the bottom bracket on my mountain bike and wanted the threads cleaned up with a tap. Took my frame to the LBS that I was using at the time. I didn't recognize anyone there. New owners and new mechanics. The mechanic barely glanced at my frame, said it was toast and I needed a new frame.
I stopped at the LBS I now use. The mechanic there ran the tap through. Told me the threads looked fine and charged me five dollars. I gave him twenty.