I ordered a pair of Candy SLs and a Jersey from Performance last Saturday, with overnight shipping so that they would arrive on Tuesday simultaneously with my shoes from Pricepoint. Tuesday came and went, no pedals. I've been busy at work during Performance's loser east-coast-only hours, and didn't get a chance to call them until just now (to find that they are indeed closed).
So, I forked out $19.00 extra for shipping, my pedals are two days late, and I have had to cancel two rides because of it. What should I demand from Performance? I'd like my shipping charges refunded, of course, but I'd like some compensation beyond that. If they toss me a %20 off coupon, I'm going to laugh.