So as some may know I have been looking for a replacement cassette for my bike.
Called Mikes Bike in Sausalito and they have the item and while we are talking the guy adds the line; " We do Price Match"...
So Ok, the bike tech is asking 87.70 for the item and of course I was going to search to see if I could find one.
So I found the item at www.beyondbikes.com for $64.95, I call the guys and tell them I found it and if they still have the item... the guys reply its ok, no problem they will price match it.
I drove all the way from Petaluma to Sausalito to buy the damn casssette and when I arrive to the store the manager tells me its a website item and that of course they can have those prices as they do not pay water, electricity, employees, all the BS, You name it the manager said it which if I recall well his name is Sam.
They refused to price match it because its not a store; check the link below and see for yourself they do have a physical location as any regular store. After I called them twice, after they tell me its no problem and they make me drive the friday night traffic jam toward San Francisco these bunch of losers tell me this crap.
Worst customer service ever, they do not honor crap... his last words before I left the store like a little baby " I have to pay the bills"... (its pathetic)