Cycling and bicycle discussion forums. 
   Click here to join our community Log in to access your Control Panel  


Go Back   > >

General Cycling Discussion Have a cycling related question or comment that doesn't fit in one of the other specialty forums? Drop on in and post in here! When possible, please select the forum above that most fits your post!

User Tag List

Reply
 
Thread Tools Search this Thread
Old 04-13-08, 03:11 PM   #1
ken cummings
Senior Member
Thread Starter
 
ken cummings's Avatar
 
Join Date: Dec 2005
Location: northern California
Bikes: Bruce Gordon BLT, Cannondale parts bike, Ecodyne recumbent trike, Counterpoint Opus 2, miyata 1000
Posts: 5,601
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Kudos to Topeak customer service

Last week I swapped my Topeak Road Morph pump from Presta to Schraeder and back to help a guy with a low end bike get to a shop. Looks like I did not tighten the cover of the valve assembly enough when I put it back together. At the end of the ride it was missing. At least the fiddly little bits inside were there. I contacted Topeak customer service on the net and they are sending me a new part, no fuss, and no charge.
ken cummings is offline   Reply With Quote
Old 04-13-08, 08:00 PM   #2
GlassWolf
cat person
 
GlassWolf's Avatar
 
Join Date: Feb 2008
Location: N.W. Michigan
Bikes: Nashbar Race SIS (1987), Kestrel Talon (2007), Trek Fuel EX 9.5 (2007)
Posts: 509
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I really like their stuff personally.
I have several of their tools, like the multi-tools etc, the dual touch stand with 4 hangers, and front wheel stabilizers, and their prep stand pro repair stand with tray, small parts scale, and stabilizer.
All of it is sturdy, strong, and stable.. well-made, and at a good price.
Never could complain about Topeak.
GlassWolf is offline   Reply With Quote
Old 04-13-08, 08:03 PM   #3
operator
cab horn
 
Join Date: Jun 2004
Location: Toronto
Bikes: 1987 Bianchi Campione
Posts: 28,306
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by ken cummings View Post
Last week I swapped my Topeak Road Morph pump from Presta to Schraeder and back to help a guy with a low end bike get to a shop. Looks like I did not tighten the cover of the valve assembly enough when I put it back together. At the end of the ride it was missing. At least the fiddly little bits inside were there. I contacted Topeak customer service on the net and they are sending me a new part, no fuss, and no charge.
Which contact did you use? I've sent them numerous emails about a road morph replacement bracket and not a peep from them. Bull**** customer service if you ask me.
operator is offline   Reply With Quote
Old 04-13-08, 09:16 PM   #4
DieselDan
Senior Member
 
DieselDan's Avatar
 
Join Date: Mar 2003
Location: Beaufort, South Carolina, USA and surrounding islands.
Bikes: Cannondale R500, Motobecane Messenger
Posts: 8,521
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by operator View Post
Which contact did you use? I've sent them numerous emails about a road morph replacement bracket and not a peep from them. Bull**** customer service if you ask me.
I've made the same inquiry, and they gave me a toll-free number to call to order replacement parts. I don't know if that is a USA only deal.
DieselDan is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -6. The time now is 01:50 AM.