Two weeks ago I ordered an Electra Townie from my LBS (name on request!!). I paid 50% down and agreed to pay the other 50% when it arrived.
Monday evening my husband told me they'd called and said my bike had arrived and was ready for me to pick up.
So today (Wednesday) I arranged to leave work early so I could go pick it up. But before leaving I decided to call and make sure they were still open (thought they might have different hours for the holiday weekend).
And when I gave my name to the guy at the store, he paused and said, "Oh. Sorry. We sold your bike."
"You did WHAAAAT??" I sputtered.
"Yeah, sorry, it was out on the floor and someone sold it."
"Well," I sputtered again, "but ... what ... huh?"
"Yeah, sorry," he said yet again. "We're gonna see if we can get another one tomorrow."
Grr! I should think so!
And here I was feeling all nice and warm-fuzzy towards this LBS, because they hadn't been rude to me like the previous one I'd considered shopping at.
Did anything like this ever happen to you? Should I forgive them? make their lives a living h*ll? or something in between?