Ok here's my story. Started biking about 4 years ago. Had mostly yard sale or k-mart bikes. Wife took me to the local bike store july 2007 for my birthday bought me a 330 dollar bike from a guy. After a few days took it back. Had some noise in the crank. Always a loud popping sound on hills under a load. He told me bike was ok just to ride. In one year I rode that bike pretty hard and it seem the crank always got loose and made noise. Once when my wife and I went to another place to ride another bike shop told me the bike had a lot of miles and needed a new chain. other bikes shops told me a new crank.
Finally it got so bad I took it to another bike shop. He revealed to me that the bike had it. The crank had been running crooked. Because the factory misinstalled bearing crooked .Now it stripped the threads out on the frames. Hell my 8 year old grandson could have pounded that in better
The bikes warranty states it has a lifetime but I was told that they are out of frames . So in the meantime I had no bike to ride so I had to buy a bike out of my own pocket and the company still hasn't contacted me. The last contact I had they told me it could take another six weeks before a decision is made.
I won't say the name of the company yet but does anyone think I got a chance to get another bike or some money out of this deal???. My wife keeps telling me to be patient but I waited almost a month and they still haven't even contacted me yet. Seems if they didn't have a frame take care of the customer and give him a better bike or the money at least. Sorry for the rant.......x