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  1. #1
    Banned. mazpr's Avatar
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    Scam return policy! SPEEDGOAT

    Returns will be credited for the full price of the items, minus a 15% restocking fee (or your actual shipping price, at our discretion).

    This is the return policy for speedgoat, it is totally a scam.

    I am returning one item, not all the items from the order. The item amount is less than the shipping total, so they are not going to give me anything back. It would make sense to charge the 15% restocking fee, thats ok.

    Way to go

    http://www.speedgoat.com/returns.asp

    Ok, this time I got burned, no problema!

  2. #2
    Senior Member DieselDan's Avatar
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    Sell it on eBay.
    Bikes use brakes to stop.

    If your bike has breaks, don't ride it.

  3. #3
    Senior Member Speedball's Avatar
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    They should keep 15% of the total cost of that item. Guess that shows what I know about retail sales.

  4. #4
    Senior Member Ziemas's Avatar
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    Did you try calling them to talk about it and ask what is going on? Perhaps someone made an error.

    They have a toll-free number: 888.545.GOAT

  5. #5
    Banned. mazpr's Avatar
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    That is the policy, no glitch in it.

    I did manage to get the refund and just take out 15%. The item was opened when received, no instructions, etc.

  6. #6
    The Improbable Bulk Little Darwin's Avatar
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    Quote Originally Posted by mazpr View Post
    That is the policy, no glitch in it.

    I did manage to get the refund and just take out 15%. The item was opened when received, no instructions, etc.
    For a faulty item you should be able to get any vendor to waive the restocking fee too.

  7. #7
    Senior Member miamijim's Avatar
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    Quote Originally Posted by Little Darwin View Post
    For a faulty item you should be able to get any vendor to waive the restocking fee too.
    You'd think so...if someone sells me something broekn or missing parts I want all of my money back.

    Question for the OP..... it was opened and had no instructions. Why didnt you ask for them to send you instructions?
    WWW.CYCLESPEUGEOT.COM 2005 Pinarello Dogma; 1991 Paramount PDG 70 Mtb; 1976? AD Vent Noir; 1989 LeMond Maillot Juane F&F; 1993? Basso GAP F&F; 1989 Terry Symmetry; 2003 Trek 4700 Mtb; 1983 Vitus 979

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