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Old 09-17-08, 02:52 PM   #1
mazpr
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Scam return policy! SPEEDGOAT

Returns will be credited for the full price of the items, minus a 15% restocking fee (or your actual shipping price, at our discretion).

This is the return policy for speedgoat, it is totally a scam.

I am returning one item, not all the items from the order. The item amount is less than the shipping total, so they are not going to give me anything back. It would make sense to charge the 15% restocking fee, thats ok.

Way to go

http://www.speedgoat.com/returns.asp

Ok, this time I got burned, no problema!
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Old 09-17-08, 07:00 PM   #2
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Sell it on eBay.
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Old 09-18-08, 03:37 AM   #3
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They should keep 15% of the total cost of that item. Guess that shows what I know about retail sales.
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Old 09-18-08, 03:40 AM   #4
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Did you try calling them to talk about it and ask what is going on? Perhaps someone made an error.

They have a toll-free number: 888.545.GOAT
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Old 09-30-08, 12:44 PM   #5
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That is the policy, no glitch in it.

I did manage to get the refund and just take out 15%. The item was opened when received, no instructions, etc.
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Old 09-30-08, 01:10 PM   #6
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Originally Posted by mazpr View Post
That is the policy, no glitch in it.

I did manage to get the refund and just take out 15%. The item was opened when received, no instructions, etc.
For a faulty item you should be able to get any vendor to waive the restocking fee too.
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Old 09-30-08, 01:43 PM   #7
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For a faulty item you should be able to get any vendor to waive the restocking fee too.
You'd think so...if someone sells me something broekn or missing parts I want all of my money back.

Question for the OP..... it was opened and had no instructions. Why didnt you ask for them to send you instructions?
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