warranty work by non-authorized dealer?
10-24-08, 08:50 AM
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warranty work by non-authorized dealer?
I did a search using the title and came up empty.
I am wondering if I bought a particular bike that the LBS generally doesn't sell, would the manufacturer reimburse the LBS for any warranty work?
I am seriously considering ignoring conventional wisdom, and buying a bike sight unseen w/o even test riding. The bike in question is the Jamis Coda. There is not a single Jamis dealer in the state of OK. I would have to go to Springfield MO (the closest dealer according to Jamis' dealer search), and I just don't have the resources (time, mostly) to spend about 6 hrs r/t.
Any thoughts?
I am wondering if I bought a particular bike that the LBS generally doesn't sell, would the manufacturer reimburse the LBS for any warranty work?
I am seriously considering ignoring conventional wisdom, and buying a bike sight unseen w/o even test riding. The bike in question is the Jamis Coda. There is not a single Jamis dealer in the state of OK. I would have to go to Springfield MO (the closest dealer according to Jamis' dealer search), and I just don't have the resources (time, mostly) to spend about 6 hrs r/t.
Any thoughts?
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10-25-08, 01:48 PM
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I'd ask Jamis, too. If you explain that you really, really love the bike but don't have a dealer, they might go along.
There's not much in it for anybody involved, though--Jamis isn't going to make much money on one bike, and if you need work done, the dealer will have to go through the hassle of fixing a bike you didn't buy from him, then applying to Jamis for payment and waiting for the check.
I'd also check in advance with whatever bike shop you'd be using: "Hey, I'm thinking about buying a bike somewhere else, and I want to make sure that if it breaks, you guys will fix it and then wait three weeks for the money." I understand bike lust (I bought my last two bikes sight unseen because they weren't available locally), but that just isn't a good deal for a shop.
On the plus side, it isn't likely you'll have serious warranty problems with a new bike, nothing you couldn't fix yourself with a little instruction and a few tools. But there probably isn't a significant difference between the Coda and some bike you CAN get locally, and doing that would eliminate all your concerns.
There's not much in it for anybody involved, though--Jamis isn't going to make much money on one bike, and if you need work done, the dealer will have to go through the hassle of fixing a bike you didn't buy from him, then applying to Jamis for payment and waiting for the check.
I'd also check in advance with whatever bike shop you'd be using: "Hey, I'm thinking about buying a bike somewhere else, and I want to make sure that if it breaks, you guys will fix it and then wait three weeks for the money." I understand bike lust (I bought my last two bikes sight unseen because they weren't available locally), but that just isn't a good deal for a shop.
On the plus side, it isn't likely you'll have serious warranty problems with a new bike, nothing you couldn't fix yourself with a little instruction and a few tools. But there probably isn't a significant difference between the Coda and some bike you CAN get locally, and doing that would eliminate all your concerns.
