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-   -   Should I leave neutral ebay feedback for some shifters I bought? (http://www.bikeforums.net/general-cycling-discussion/488584-should-i-leave-neutral-ebay-feedback-some-shifters-i-bought.html)

Azndude51 11-22-08 05:35 AM

Should I leave neutral ebay feedback for some shifters I bought?
 
I bought some X.0 trigger shifters off ebay, it was advertised as "Brand New In Box." When I got them they look kinda new but appear to have been taken off a bike and the box is actually for X.0 gripshift, so the instructions aren't even correct. Plus the clear plastic box has the lid almost broken off, is scratched up a bit, and was a bit dirty with brown spots spattered on it... This doesn't seem like that big of a deal but I bid a little higher than I would've since I thought I was getting the brand new retail version. I have bought over 100 things on ebay and never had a problem, do you think it's deserving of neutral feedback? I want to be sure I'm not overreacting before I scar this guy's feedback for life. It doesn't seem like a big enough deal for negative feedback that will damage is rating especially since he's only at <40 feedbacks.

Mr Danw 11-22-08 05:48 AM

Did you get the product you wanted? Can you install it without paper instructions? Will you be displaying the box?

Azndude51 11-22-08 06:19 AM

Quote:

Originally Posted by Mr Danw (Post 7898111)
Did you get the product you wanted? Can you install it without paper instructions? Will you be displaying the box?

Actually, it's no to the first question (I wanted a new in box item and what I got is not) and yes to the other two. The point is that it was misrepresented in the auction and that I was willing to pay more for the box and paperwork. If I wanted wanted just the shifters and nothing else I would not have bid on his auction or at least not as high.

Rowan 11-22-08 06:30 AM

Contact the seller and inform him of your intention to post neutral feedback, and the reasons why. At least give him the opportunity to refund and take back the item. Misrepresentation is not good, and people like this seller, if allowed to get away early on, will continue to do it.

I don't think you scar for life giving neutral/neagitve feedback, either. His rating, if he behaves, will return to 100% after 12 months.

firstluff 11-22-08 06:43 AM

Quote:

Originally Posted by Rowan (Post 7898155)
Contact the seller and inform him of your intention to post neutral feedback, and the reasons why. At least give him the opportunity to refund and take back the item. Misrepresentation is not good, and people like this seller, if allowed to get away early on, will continue to do it.

I don't think you scar for life giving neutral/neagitve feedback, either. His rating, if he behaves, will return to 100% after 12 months.

I agree with Rowan. The seller, having misrepresented the item, should be willing to take it back with a full refund, including shipping both ways. If he/she refuses, you should leave negative feedback, and if you used a credit card (and I always fund my PayPal payment with one), you should initiate a refund through the credid card issuer.

Hammer02 11-22-08 07:33 AM

Quote:

Originally Posted by Azndude51 (Post 7898099)
I bought some X.0 trigger shifters off ebay, it was advertised as "Brand New In Box." When I got them they look kinda new but appear to have been taken off a bike and the box is actually for X.0 gripshift, so the instructions aren't even correct. Plus the clear plastic box has the lid almost broken off, is scratched up a bit, and was a bit dirty with brown spots spattered on it... This doesn't seem like that big of a deal but I bid a little higher than I would've since I thought I was getting the brand new retail version. I have bought over 100 things on ebay and never had a problem, do you think it's deserving of neutral feedback? I want to be sure I'm not overreacting before I scar this guy's feedback for life. It doesn't seem like a big enough deal for negative feedback that will damage is rating especially since he's only at <40 feedbacks.

I think if you're not mad enough to leave negative without asking our opinion first then it can't be that big of a deal.

Do you want to know what we think you should have for breakfast today too?

:thumb:

Azndude51 11-22-08 07:34 AM

The problem is that I really needed the shifters ASAP for a ride so I have already installed and used them. I do not want to return them after using it, plus I don't want to pay shipping costs to return and going through the hassle of getting another set.

bobn 11-22-08 08:56 AM

Obviously you want them. Why not explain how you feel to the seller and ask for an adjustment?

Hammer02 11-22-08 09:21 AM

Or forget it and move on....life's too short to get all jacked up over something dumb like this.

mackerel 11-22-08 09:28 AM

Just leave negative feedback and be done with it.
The seller is a liar.

Glennfordx4 11-22-08 09:32 AM

I buy and sell on ebay alot and I agree that you should have at least contacted the seller and let him or her try and make it right,but since you already installed/used them I would either A leave poitive but state that the description was not correct or B leave no feedback and move on.With the new feedback system they can't give you a negitive no matter what but you should have complained to him or her before installing them.

KungPaoSchwinn 11-22-08 12:57 PM

If the seller wont/did not make exchange for you, leave neutral feed back and explain why.Misrepresent an item can make any buyer unhappy.

Milice 11-22-08 01:30 PM

If you were unhappy with them you should never have installed them. But once you installed them you accepted them for what they were and lost you right to complain to the seller about them.

dobber 11-22-08 01:36 PM

So you got new shifters as opposed to new-new shifters?

That's definitely worth the waste of bandwidth to discuss.

caelric 11-22-08 02:30 PM

I would leave negative feedback. He lied in his auction description. He did not merely mislead, he flat out lied. Negative feedback is well deserved.

Hammer02 11-22-08 03:36 PM

I'd find where he lives and kill all of his pets. $%^&*( :mad:

Ok not really.

Nightshade 11-22-08 04:07 PM

Quote:

Originally Posted by firstluff (Post 7898176)
The seller, having misrepresented the item, should be willing to take it back with a full refund, including shipping both ways.

Truth in advertizing is just that..... the truth. You didn't get the truth so keep them if you wish
but don't help this seller lie to someone else. :notamused:

caelric 11-22-08 04:10 PM

Yeah, the point of the negative feedback is to warn others that the seller might not be completely truthful (not that you should kill his pets...;) )

Lennysody 11-22-08 04:12 PM

I'm sick of people being "nice" and not leaving honest feedback... leave honest feedback so it won't happen to someone else...

EvilPhish 11-22-08 04:35 PM

How do you know he didn't buy them as new and never got around to using them? There are a LOT of closeouts going on right now and he may have made an honest mistake. With feedback that low there's a good chance he's just some random guy cleaning out his closet, or selling stuff he never got around to using.

'They kinda look like they were taken off a bike' doesn't mean they were actually USED, after all.

I'm as quick to leave negative feedback as anyone else, but stuff like this is why it's beginning to be impossible to deal on eBay as a regular Joe anymore. Talk to him, explain your concerns and see what happens. I'm betting his reaction would be one of surprise.


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