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  1. #1
    Senior Member Azndude51's Avatar
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    Should I leave neutral ebay feedback for some shifters I bought?

    I bought some X.0 trigger shifters off ebay, it was advertised as "Brand New In Box." When I got them they look kinda new but appear to have been taken off a bike and the box is actually for X.0 gripshift, so the instructions aren't even correct. Plus the clear plastic box has the lid almost broken off, is scratched up a bit, and was a bit dirty with brown spots spattered on it... This doesn't seem like that big of a deal but I bid a little higher than I would've since I thought I was getting the brand new retail version. I have bought over 100 things on ebay and never had a problem, do you think it's deserving of neutral feedback? I want to be sure I'm not overreacting before I scar this guy's feedback for life. It doesn't seem like a big enough deal for negative feedback that will damage is rating especially since he's only at <40 feedbacks.

  2. #2
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    Did you get the product you wanted? Can you install it without paper instructions? Will you be displaying the box?

  3. #3
    Senior Member Azndude51's Avatar
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    Quote Originally Posted by Mr Danw View Post
    Did you get the product you wanted? Can you install it without paper instructions? Will you be displaying the box?
    Actually, it's no to the first question (I wanted a new in box item and what I got is not) and yes to the other two. The point is that it was misrepresented in the auction and that I was willing to pay more for the box and paperwork. If I wanted wanted just the shifters and nothing else I would not have bid on his auction or at least not as high.
    Last edited by Azndude51; 11-22-08 at 05:23 AM.

  4. #4
    Has opinion, will express
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    Contact the seller and inform him of your intention to post neutral feedback, and the reasons why. At least give him the opportunity to refund and take back the item. Misrepresentation is not good, and people like this seller, if allowed to get away early on, will continue to do it.

    I don't think you scar for life giving neutral/neagitve feedback, either. His rating, if he behaves, will return to 100% after 12 months.
    Dream. Dare. Do.

  5. #5
    Junior Member firstluff's Avatar
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    Quote Originally Posted by Rowan View Post
    Contact the seller and inform him of your intention to post neutral feedback, and the reasons why. At least give him the opportunity to refund and take back the item. Misrepresentation is not good, and people like this seller, if allowed to get away early on, will continue to do it.

    I don't think you scar for life giving neutral/neagitve feedback, either. His rating, if he behaves, will return to 100% after 12 months.
    I agree with Rowan. The seller, having misrepresented the item, should be willing to take it back with a full refund, including shipping both ways. If he/she refuses, you should leave negative feedback, and if you used a credit card (and I always fund my PayPal payment with one), you should initiate a refund through the credid card issuer.

  6. #6
    Senior Member Hammer02's Avatar
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    Quote Originally Posted by Azndude51 View Post
    I bought some X.0 trigger shifters off ebay, it was advertised as "Brand New In Box." When I got them they look kinda new but appear to have been taken off a bike and the box is actually for X.0 gripshift, so the instructions aren't even correct. Plus the clear plastic box has the lid almost broken off, is scratched up a bit, and was a bit dirty with brown spots spattered on it... This doesn't seem like that big of a deal but I bid a little higher than I would've since I thought I was getting the brand new retail version. I have bought over 100 things on ebay and never had a problem, do you think it's deserving of neutral feedback? I want to be sure I'm not overreacting before I scar this guy's feedback for life. It doesn't seem like a big enough deal for negative feedback that will damage is rating especially since he's only at <40 feedbacks.
    I think if you're not mad enough to leave negative without asking our opinion first then it can't be that big of a deal.

    Do you want to know what we think you should have for breakfast today too?


  7. #7
    Senior Member Azndude51's Avatar
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    The problem is that I really needed the shifters ASAP for a ride so I have already installed and used them. I do not want to return them after using it, plus I don't want to pay shipping costs to return and going through the hassle of getting another set.

  8. #8
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    Obviously you want them. Why not explain how you feel to the seller and ask for an adjustment?

  9. #9
    Senior Member Hammer02's Avatar
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    Or forget it and move on....life's too short to get all jacked up over something dumb like this.

  10. #10
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    Just leave negative feedback and be done with it.
    The seller is a liar.

  11. #11
    Holy Spokes it's Batsman! Glennfordx4's Avatar
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    I buy and sell on ebay alot and I agree that you should have at least contacted the seller and let him or her try and make it right,but since you already installed/used them I would either A leave poitive but state that the description was not correct or B leave no feedback and move on.With the new feedback system they can't give you a negitive no matter what but you should have complained to him or her before installing them.


    So Many Bikes Too Little Space

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  12. #12
    Senior Member KungPaoSchwinn's Avatar
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    If the seller wont/did not make exchange for you, leave neutral feed back and explain why.Misrepresent an item can make any buyer unhappy.
    2009 Trek FX 7.3

  13. #13
    Senior Member Milice's Avatar
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    If you were unhappy with them you should never have installed them. But once you installed them you accepted them for what they were and lost you right to complain to the seller about them.
    If it looks like the $3000 bikes but costs less than a decent helmet, it probably isn't a wise investment.


    http://keith-crossreference.blogspot.com/

  14. #14
    Perineal Pressurized dobber's Avatar
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    So you got new shifters as opposed to new-new shifters?

    That's definitely worth the waste of bandwidth to discuss.

  15. #15
    triathlete? roadie? MTB? caelric's Avatar
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    I would leave negative feedback. He lied in his auction description. He did not merely mislead, he flat out lied. Negative feedback is well deserved.
    Go Fast By Any Means, my triathlon/motor sports blog

  16. #16
    Senior Member Hammer02's Avatar
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    I'd find where he lives and kill all of his pets. $%^&*(

    Ok not really.

  17. #17
    Humvee of bikes =Worksman Nightshade's Avatar
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    Quote Originally Posted by firstluff View Post
    The seller, having misrepresented the item, should be willing to take it back with a full refund, including shipping both ways.
    Truth in advertizing is just that..... the truth. You didn't get the truth so keep them if you wish
    but don't help this seller lie to someone else.
    My preferred bicycle brand is.......WORKSMAN CYCLES
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  18. #18
    triathlete? roadie? MTB? caelric's Avatar
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    Yeah, the point of the negative feedback is to warn others that the seller might not be completely truthful (not that you should kill his pets... )
    Go Fast By Any Means, my triathlon/motor sports blog

  19. #19
    Dinosaur on wheels Lennysody's Avatar
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    I'm sick of people being "nice" and not leaving honest feedback... leave honest feedback so it won't happen to someone else...

  20. #20
    Perpetually Amused
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    How do you know he didn't buy them as new and never got around to using them? There are a LOT of closeouts going on right now and he may have made an honest mistake. With feedback that low there's a good chance he's just some random guy cleaning out his closet, or selling stuff he never got around to using.

    'They kinda look like they were taken off a bike' doesn't mean they were actually USED, after all.

    I'm as quick to leave negative feedback as anyone else, but stuff like this is why it's beginning to be impossible to deal on eBay as a regular Joe anymore. Talk to him, explain your concerns and see what happens. I'm betting his reaction would be one of surprise.

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