Join Date: Apr 2002
Location: Montréal (Québec)
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Pain in the trapezoids and other leg muscles: I wouldn't bother for now. Any pain she feels there is from lack of training those muscles. A bit like when I did cross-country skiing: even though I walk or cycle at least 10-20 km per day, the first time I did cross-country skiing, I felt pain in a few leg muscles because legs are spread further apart in skiing than in walking or cycling. That type of pain will disappear after 1-2 days and will be subdued over time.
As for saddle position, I'm afraid it's a trial and error process. Some neophites like saddle covers because it makes the saddle softer. Seasoned riders don't like them because it chafes inner thighs. If you have a store that sells second-hand parts/bikes, you might be able to borrow/buy cheaply/exchange saddles from their used display bikes to try them. You don't see a crappy saddle when you sit on it... and if she finds a bad-looking saddle comfortable, nothing would prevent her from buying a new one of that model.
For pain in arms and hands, shorter stem could help. Also, if she has totally straight bars, try to find older bars (they had handles pointing 45 degrees toward the rider), and try to play with their orientation.