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Old 03-29-09, 03:29 PM   #1
Kenneth Arie
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Identity Theft and Nasbar?

I havenít used my debit card to order anything in awhile. But last month I used it make several online orders with Nashbar several times. I recently was notified by my bank that someone was trying to use my bank number, for online music ordering. I was able to cancel my number before any real damage. I just got off the phone with an acquaintance that told me the same thing happened to him, only he wasnít so lucky. The vendor we had in common? Nashbar. Any one else have a bad experience recently?
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Old 03-29-09, 03:34 PM   #2
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I was told recently after some fraud on my debit card, to not use it for online transactions. Use a regular credit card. Sorry, nothing specific about Nashbar.
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Old 03-29-09, 04:14 PM   #3
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I just had that happen with a VISA and I tunes but no dealings with Nashbar beforehand.
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Old 03-29-09, 04:47 PM   #4
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I had the exact same thing happen to me last month. I had used my credit card at both Nashbar and Performance Bike. After a short amount of time multiple fraudulent charges appeared on my card for both music downloading and a web phone service. My credit card company had identified the charges as fraudulent before I had even seen them, so I wasn't held responsible. Just had to go through the hassle of canceling the card and getting another. I wasn't sure which store was the 'culprit', but after reading about your experience I'd say there's a very good chance if was from my transaction with Nashbar. I seriously doubt I will ever deal with them again.
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Old 03-29-09, 04:54 PM   #5
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I too had my card number stolen , The thief bought 500 dollars worth of I- Tunes. I purchased some items through Nashbar as well as few other online vendors. A fellow I work with got his card number stolen as well. We both purchased items through Nashbar and Nashbar was the only common Merchant. I won't be ordering anytime soon from them.

Last edited by gnirwin; 03-29-09 at 05:01 PM.
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Old 03-29-09, 05:00 PM   #6
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I've used a credit card to buy from both Nashbar and Performance. About a month ago my credit card company called to say someone suspicious had tried to buy a Dirt Devil vacuum sweeper using my card number. Fortunately, it was flagged and my card was promptly canceled.

Although to be fair, the card was used by me to make other purchases at other stores so who knows what actually happened.
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Old 03-29-09, 05:15 PM   #7
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Also had $500 of I-tunes downloads on my credit card bill and had to get a new card (and I don't have an I-pod or I-phone). Last time I ordered from Nashbar was in early February, before that in fall 2008. I've also had other online orders from common merchants (amazon.com, etc), so can't tell if its Nashbar.

BTW: Security dept at the credit card company called me because there was a suspcious charge for four RT airline tickets from Manila to Hong Kong, and no other travel on my card from the USA to (or from) S.E. Asia.
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Old 03-29-09, 05:15 PM   #8
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Ugh. Same here. Purchased from a number of places, including Nashbar. Shortly after, my card was shut down by the CC company because the number was fraudulently used.

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Old 03-29-09, 06:01 PM   #9
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We, too, had $500 of iTunes gift cards ordered on our card in December. That was after a fraudulent 'membership' charge from Mediamogulme.com, a money-for-nothing work-at-home-doing-nothing scam site. No recent Nashbar purchases prior to that. I would discount them. Even though in February we had a fraudelent Skype charge and a couple of $1 iTunes charges and a legit Nashbar charge. The $1 charges are 'testing the water' prior to coming back and making big purchases. The CC company called us after the Skye and iTunes.
Two new credit card numbers this winter and we are keeping a close eye on things, including free annual credit reports.
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Old 03-29-09, 06:07 PM   #10
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I purchased at Nashbar on 1/6/2009, and on 2/7/09 there were fraudulent purchases (At york photo, vistaprint, and USO). Had to get a new card.

We may be drawing a bad conclusion here, however. After this happened to me, I did a poll on another forum and found that over 50% of the people had experienced this kind of fraud. Probably at least 50% of us on bikeforums use Nashbar, so perhaps it isn't related.

OTOH, check this out:

http://www.complaintsboard.com/compl...r-c182371.html
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Old 03-29-09, 07:02 PM   #11
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Were these all debit card transactions? I'm curious about that business of debit cards being at more risk than a normal credit card. btw, if you watched 60 Minutes tonight, we're all screwed anyway.
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Old 03-29-09, 07:30 PM   #12
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The odds that a BF poster would make a Nashbar purchase are good gambling odds. Nashbar is not part of the problem.
"if you watched 60 Minutes tonight, we're all screwed anyway."
I didn't watch it tonite. Does that mean I'm OK?
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Old 03-29-09, 07:32 PM   #13
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The odds that a BF poster would make a Nashbar purchase are good gambling odds. Nashbar is not part of the problem.
"if you watched 60 Minutes tonight, we're all screwed anyway."
I didn't watch it tonite. Does that mean I'm OK?
Nope
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Old 03-29-09, 07:37 PM   #14
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I made a purchase from Nashbar last month and 2 weeks ago I got a call from the credit card company. Someone tried to use my card to buy I-Tunes (only $1) and then a ticket on Easyjet. Like most of you Nashbar is not the only establishment I've used that card for online purchases, but we are seeing a pattern, aren't we . . .
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Old 03-29-09, 07:38 PM   #15
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During the past few months there have been breaches at a couple of large clearinghouses one being Heartland. Nashbar probably uses them to process CC transactions.
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Old 03-29-09, 07:46 PM   #16
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I've started using a service that my credit card provider offers. I can go to their web-site and get a one-time CC # with exp date and security code. I can specify a total amount that can be charged to the #.

Pretty safe way to make online purchases and not take the chance of compromising your own credit card #

Most debit card providers do not have this service, however.
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Old 03-29-09, 07:59 PM   #17
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I recently ordered a pair of shades from Nashbar, and my bank's fraud-division called me up a day later. I logged-in to my bank's website. There were a string of charges to photo outlets, music shops, and cheap - but expensive - jewelry stores. I indicated none of these were mine. They killed that card (I had a new one 2 days later - FedEx overnight - as I use a very good bank) and I asked where this gear was destined for. The moron behind this was having it shipped to their house! Good! They just ordered a pair of handcuffs.

The bank couldn't share further details as this was now a criminal investigation.
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Old 03-30-09, 05:50 AM   #18
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I was also hit around Christmas. I buy from lots of online bike shops and I do not think that any one of them is directly at fault. One of the large clearing houses was hacked and the card numbers were released into the world for use. I was hit for a small music purchase........this is the check for if the card # is valid. If yes, larger purchases will follow for things that can be sold or returned for cash. In my case this was ariline tickets. The credit card company was on it in less than 4 hours and contacted me.


Over the years I have tried to use the following plan with reasonable success.

1. Set aside one card for online purchases only.
2. Establish an electronic account so you can check transactions often.
3. Do not use this card for anything else.
4. Do not use your other cards for online purchases at all.
5. If you can, link the one card to a PayPal account and use that whenever possible. (paypal does not give the card # to the shop you are paying, they just pay the bill via the shops paypal account)

This leaves you with one and only one card vunerable to online hacking (other cards will still be at risk when used but are safer.) Most cards are vunerable for only $50 tops and in the case of this latest hack, the card company's seemed to know what was going on and held me accountable for none of the fradulent charges.

Nothing is completely safe, but this last hit was the first time in years that I have ever had a problem and I buy from all over the world. I have a similar system at work and that card is used world wide almost every day.
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Old 03-30-09, 10:08 AM   #19
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I don't fault Nashbar, or whoever, per se. I fault the crook who either intercepted the number by finding a hole in the programming somewhere, or directly hacking into the system. Likely some "Script-Kiddie" looking for thrills - in jail.
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Old 03-30-09, 10:24 AM   #20
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And use a Credit Card. Debit cards, Visa logo or not do NOT afford the same fraud protection under law.
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Old 03-30-09, 10:25 AM   #21
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I don't fault Nashbar, or whoever, per se. I fault the crook who either intercepted the number by finding a hole in the programming somewhere, or directly hacking into the system. Likely some "Script-Kiddie" looking for thrills - in jail.
I do. Man in the middle and SQL injection attacks are well known. Its not rocket science to secure a web site.
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Old 03-30-09, 11:06 AM   #22
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I was told recently after some fraud on my debit card, to not use it for online transactions. Use a regular credit card.
There are legal protections for a Credit Card that a Debit Card doesn't have. Use ONLY a Credit Card
for all online business!
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Old 03-30-09, 11:23 AM   #23
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Both my friend and I ordered from Nashbar about 6 weeks ago and both of us had our identities (credit card #s) stolen a couple of weeks ago!

Sounds like a probable leak.
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Old 03-30-09, 01:33 PM   #24
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Add one more voice to the chorus. My only online shopping in the last month or so was Nashbar and JensonUSA. My bank phoned last week to ask if I had charged $1 at iTunes and $500 at a bridal boutique. Card canceled.
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Old 03-30-09, 02:22 PM   #25
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Never thought about Nashbar.

My wife ordered some stuff from Nashbar at Christmas time. In March, someone wired themselves $915 through Western Union. Bank notified her of a suspicious transaction. Credit card cancelled.

1. Inconvenient. We were about to book a vacation trip that evening.
2. Lucky break. Her mother fell ill just before we would have been leaving on the vacation. Would have had to cancel and eat the cost of the vacation.

Worked out, but you gotta hate those thieving *******s!
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