The "now retired" Old Guy
Join Date: Aug 2008
Location: Savannah, GA, USA
Bikes: Trek Madone 4.5
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Originally Posted by fetad
"box was not strong enough to hold the contents" was the reason given by UPS.
The seller has given me the option of a full refund or keep the bike with a partial refund. I'm lucky to have purchased from a reasonable person. Even if the seller claimed no responsibility, Paypal would no doubt issue a refund if I filed for one.
This is more disturbing to me as a seller/shipper.
What's disturbing to me is the fact the the shipper, more than likely, paid for insurance on the shipment. What good is the "insurance" if UPS has the option to decline. If the refused the claim, they should at least refund that portion of the cost.
"The problem with America is stupidity. I'm not saying there should be a capital punishment for stupidity, but why don't we just take the safety labels off of everything and let the problem solve itself?"