Cycling and bicycle discussion forums. 
   Click here to join our community Log in to access your Control Panel  


Go Back   > >

General Cycling Discussion Have a cycling related question or comment that doesn't fit in one of the other specialty forums? Drop on in and post in here! When possible, please select the forum above that most fits your post!

User Tag List

Reply
 
Thread Tools Search this Thread
Old 07-08-09, 12:37 PM   #1
M-323
Member
Thread Starter
 
M-323's Avatar
 
Join Date: Oct 2007
Location: On Canada
Bikes: Swissbike LX, Iron Horse Maverick 3.0, Myata Triathalon, Giant Seek II, Giant Seek III
Posts: 30
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Web Orders

anyone have any problems with this vendor www.bikepartsusa.com?

I bought some stuff 06/19/09 - has not arrived. talked on their online chat support today - they gave me some lame excuse and said they would send another package asap -- IE -- they didn't send the first one.

then I asked for UPS at least - they said they would send the UPS tracking number when they get it.

IE -- it will be shipped normally (if at all)

anyone else have experiences with them? did you get your stuff?
M-323 is offline   Reply With Quote
Old 07-08-09, 01:10 PM   #2
tsl
Plays in traffic
 
tsl's Avatar
 
Join Date: May 2006
Location: Rochester, NY
Bikes: 1996 Litespeed Classic, 2006 Trek Portland, 2013 Ribble Winter/Audax
Posts: 6,955
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 26 Post(s)
I haven't had experience with that vendor, but I can tell you that US Postal Service is faster than UPS in cross-border shipments.

When I mail things to friends in TO, it takes just a couple of days. I think UPS moves it across the lake in a rowboat. Same thing coming back. Canada Post is weeks faster than UPS. Postal strikes excluded, of course.
tsl is offline   Reply With Quote
Old 07-13-09, 06:46 AM   #3
M-323
Member
Thread Starter
 
M-323's Avatar
 
Join Date: Oct 2007
Location: On Canada
Bikes: Swissbike LX, Iron Horse Maverick 3.0, Myata Triathalon, Giant Seek II, Giant Seek III
Posts: 30
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
ha!

well they never sent me a ups tracking number either so I suspect they will use regular mail -- if anything. they already have my money so whats the rush?

I ordered some road tires for 2 bikes, quick release skewers and QR seat post clamps. Soon summer will be over and I might as well stick with the mountain tires.
M-323 is offline   Reply With Quote
Old 07-13-09, 09:41 AM   #4
acorn54 
Senior Member
 
Join Date: Feb 2005
Bikes:
Posts: 311
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
fwiw next time you want to go mail order i'd suggest sheldon brown's former employer-harris cyclery. very fast shipping and excellent customer service. high volume mail order companies i would be wary of.
acorn54 is offline   Reply With Quote
Old 07-17-09, 07:23 AM   #5
M-323
Member
Thread Starter
 
M-323's Avatar
 
Join Date: Oct 2007
Location: On Canada
Bikes: Swissbike LX, Iron Horse Maverick 3.0, Myata Triathalon, Giant Seek II, Giant Seek III
Posts: 30
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
ok well heres the summation of this issue....

I contacted them (yet again) had the UPS the package so that I could get a tracking number.
they said they would give me a tracking number "when they got it" (you get a number as soon as you register the package for shipping) -- well, they did not provide me with the number but it did arrive soon after (within 3 days) BUT it also arrived with a UPS BROKERAGE BILL FOR ADDITIONAL 37.60! Thats based on a 110.00 purchase! Thats like 37% for brokerage fees alone!

If they sent it regular mail originally, I would have got it in 10 days and not had to pay a brokerage fee!

worst, part of the order was for quick release wheel skewers. I explained the type of bikes we have and asked them if the QRS would work and they said they would.

When they arrived, I took the wheels apart only to find that in fact our axles are not hollow to allow for QRS.
M-323 is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -6. The time now is 05:27 AM.