I apologize in advance for the rant, but I recently ordered a bike from Performance which they claimed to have available. My order didn't go through for FIVE days, and when I say go through, I mean even getting a confirmation email that I placed the order at all, which was claimed to be instant. When I finally did get the confirmation, it said that the bike itself had been backordered, but the membership card I ordered would be getting the 2day Fedex treatment I paid for, not the bike. The bike itself is being backordered even though they still have 5+ in stock (I called in and asked and they said something along the lines of "Hmm...seems like we have a bunch in stock but they still backordered yours anyway, don't worry though it will come in by the 29th of July"). Yes, they used the slowest shipping method possible in addition to backordering a bike that was currently in good stock. Not only did they do that, but when I asked if it was possible for them to fix it, they claimed that they couldn't fix it until the backordered bike came in and told me it was my fault. Why it was my fault, was a question they had no answer to, but don't worry Performance customer service, I'll take your word. So now I'm in a position where I cannot cancel my order because "The invoice has already gone through" and they can't even "upgrade" the shipping on the bike to the shipping I paid for. All in all, if you need a bike within a months time, I wouldn't buy from Performance, and if it wasn't for the fact that they were the only place that I could find to finance a nice bike for a cheap price and those comfy Elite bibs they sell, I would never buy from them again. Oh well. Maybe my experience can save someone the worry. Sorry if this is in the wrong forum, seemed the most appropriate but feel free to move it.