Go Back  Bike Forums > Bike Forums > General Cycling Discussion
Reload this Page >

Establishing Rapport with the LBS

Search
Notices
General Cycling Discussion Have a cycling related question or comment that doesn't fit in one of the other specialty forums? Drop on in and post in here! When possible, please select the forum above that most fits your post!

Establishing Rapport with the LBS

Thread Tools
 
Search this Thread
 
Old 09-22-09, 06:55 PM
  #1  
astrositupataphysicyclist
Thread Starter
 
UBUvelo's Avatar
 
Join Date: Jul 2009
Location: Media PA
Posts: 596

Bikes: too many now

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Establishing Rapport with the LBS

first, i want to thank everyone who really helped me quickly in guiding my decision making in the Road Cycling forum concerning my first road bike.

now, my LBS has the bike i want...it's a 2009 model which needs to move since the 2010s are moving in soon. the bike's retail price was $810...dropped to $750. i hear others have gotten this bike for much lower...

i am willing to pay the $750, especially if there is a future, priceless payoff of getting great service at the LBS. it's a few blocks from my house, so that really works out well. i don't know the folks there really yet. a mechanic came out and asked what i needed, answered questions, seemed down to earth. my big concern is this: if i try to 'bargain' any, will that create a bit of tension should there be a quick, resounding NO...?

i plan on heading in there tomorrow or thursday, but i am wondering (since i really haven't done this in years) what is my best 'strategy' for going in and getting it...for less...maybe...?
UBUvelo is offline  
Old 09-22-09, 07:28 PM
  #2  
Senior Member
 
Nermal's Avatar
 
Join Date: Jan 2006
Location: Farmington, NM
Posts: 2,308

Bikes: Giant Cypress SX

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 79 Post(s)
Liked 10 Times in 6 Posts
I don't have a clue. I generally take what is offered, or leave it. In the bike shop I use, this has always worked well. The other one in town is way over priced, and I just don't go there. Conventional wisdom here is to pay the price and ask for a few goodies thrown in.
__________________
Some people are like a Slinky ... not really good for anything, but you still can't help but smile when you shove them down the stairs.
Nermal is offline  
Old 09-22-09, 07:54 PM
  #3  
Senior Member
 
dennisa's Avatar
 
Join Date: Jul 2009
Location: Wallingford,CT
Posts: 356

Bikes: 2010 Cannondale CAAD9-5

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 1 Time in 1 Post
I visited a few LBS in my area trying to narrow down which bike I was going to purchase. Just as Nermai posted one shop is extremely over priced so I won't be going there. The other had a bike I was interested in and I told the employee I'd like to test ride but I certainly will not be able to purchase until at least next Feb. Took a ride on various bikes ranging from $850 - $8000, when he knew my price range was ~ $1000.

Long story short I found a bike I liked asked what the price of the 2010 bike would be with shoes and peddles. (I knew in advance the msrp of this bike from the manufacturers site), He looked in his price book and said be able to do $1400 for the bike and he would include shoes and peddles.

The MSRP is $1499, so he's basically giving me peddles and shoes.

The margin on bikes is very slim compared to accessories. So if you need a bottle cage or two, shoes, helmet etc... See if you can get that thrown into sweeten the deal.
dennisa is offline  
Old 09-22-09, 08:31 PM
  #4  
Senior Member
 
Retro Grouch's Avatar
 
Join Date: Feb 2004
Location: St Peters, Missouri
Posts: 30,225

Bikes: Catrike 559 I own some others but they don't get ridden very much.

Mentioned: 16 Post(s)
Tagged: 0 Thread(s)
Quoted: 1572 Post(s)
Liked 643 Times in 364 Posts
Pull out your credit card. Hold it in your hand and ask: "Does that include the sales tax?"
Retro Grouch is offline  
Old 09-22-09, 08:56 PM
  #5  
Senior Member
 
dennisa's Avatar
 
Join Date: Jul 2009
Location: Wallingford,CT
Posts: 356

Bikes: 2010 Cannondale CAAD9-5

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 1 Time in 1 Post
my LBS gives a discount for a cash sale
dennisa is offline  
Old 09-22-09, 08:57 PM
  #6  
Home Brewing Beer Knurd
 
Join Date: Jun 2007
Location: Alexandria, VA
Posts: 67

Bikes: Kona Fire Mountain

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Another thing to do is ask the shop if they give any discounts to various clubs. My LBS sponsors the local MTB club, and with that I get 5% off bikes and 10% off everything else. My membership to the club only cost $20 for the year, and the latest bike I purchased was originally $2100, so I saved over $100 with my club discount (and they don't even require proof of membership, all I had to say was that I'm a member of the club).
Jersh is offline  
Old 09-22-09, 10:25 PM
  #7  
Bike ≠ Car ≠ Ped.
 
BarracksSi's Avatar
 
Join Date: Jul 2007
Location: Washington, DC
Posts: 13,861

Bikes: Some bikes. Hell, they're all the same, ain't they?

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Liked 5 Times in 4 Posts
Just be a good customer.
BarracksSi is offline  
Old 09-23-09, 03:59 AM
  #8  
astrositupataphysicyclist
Thread Starter
 
UBUvelo's Avatar
 
Join Date: Jul 2009
Location: Media PA
Posts: 596

Bikes: too many now

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
thanks folks...all good, all seem wise approaches. i need them. they need me. i don't like bargaining. i dod remember my first purchase ever in 1992 and they did throw in bottles, clips and a seat bag
UBUvelo is offline  
Old 09-23-09, 08:18 AM
  #9  
Senior Member
 
Join Date: Mar 2005
Location: NY state
Posts: 1,311

Bikes: See Signature...

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 9 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
If a bike is marked on sale, I generally leave it at that and buy it. Would you walk into walmart and say hey ill give you $350 for that $500 flat screen? Nope. Where I do get discount is on accessories, 10% here and there. Buy the bike, and see if they can throw in a bottle cage or two, or take 10% a helmet and bike pump or what not.

Although when I bought a new pistol from a gunshop I rarely visit (their prices are generally so snobbish I stay away, got a good deal on this one tho) I got ammo discount for so long and accessory discount for so long. Never took advantage of it though, Because other shops have the same stuff for less than their "discount" price!
nymtber is offline  
Old 09-23-09, 01:56 PM
  #10  
Senior Member
 
Brian T.'s Avatar
 
Join Date: May 2008
Location: Cincinnati, OH
Posts: 281

Bikes: '08 Schwinn Super Sport "Betty, '09 Trek 1.2 "Veronica"

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 2 Times in 1 Post
Just be a good customer.
This. The shop where I bought my Trek knew That I did not have a ton of money. They offered to put on what I wanted and I would pay them back later. I don't like doing that though. But it was cool to offer. Luckily, I came into a little extra cash over the weekend and bought what I wanted anyway. The sales guy said he offered that because I was such a good customer.

This was also the determining factor when I was shopping for a bike, that and two years service and adjustments instead of one. Just buy stuff from them and they will get to know you and like you.
Brian T. is offline  
Old 09-23-09, 01:59 PM
  #11  
moving target
 
c0urt's Avatar
 
Join Date: Oct 2006
Location: birmingham, al
Posts: 2,946

Bikes: looks like a specialized crux now

Mentioned: 6 Post(s)
Tagged: 0 Thread(s)
Quoted: 264 Post(s)
Liked 147 Times in 69 Posts
be nice, ask questions. listen.
go ride your bike. come in later, tell them you like riding your bike.
smile. be happy. go ride your bike.
c0urt is offline  
Old 09-23-09, 02:11 PM
  #12  
Older than dirt
 
CCrew's Avatar
 
Join Date: May 2008
Location: Winchester, VA
Posts: 5,342

Bikes: Too darn many.. latest count is 11

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 2 Times in 2 Posts
Originally Posted by nymtber
. Would you walk into walmart and say hey ill give you $350 for that $500 flat screen?
Actually, you can, and I would. Key is if someone down the street is selling it cheaper. They WILL bargain.
CCrew is offline  
Old 09-23-09, 02:43 PM
  #13  
aka Phil Jungels
 
Wanderer's Avatar
 
Join Date: Apr 2005
Location: North Aurora, IL
Posts: 8,234

Bikes: 08 Specialized Crosstrail Sport, 05 Sirrus Comp

Mentioned: 5 Post(s)
Tagged: 0 Thread(s)
Quoted: 202 Post(s)
Liked 86 Times in 60 Posts
It never hurts to ask them - " I really like this bike; but, what can you do for me on the price?"

Either way it works out, they will still be satisfied - or they wouldn't be willing to sell it to you....
Wanderer is offline  
Old 09-23-09, 04:30 PM
  #14  
Senior Member
 
larue's Avatar
 
Join Date: Aug 2004
Location: Madison, WI
Posts: 1,511

Bikes: Surly Pacer/Cutter/Viking

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
The thing you should know is that bike shops don't have a huge markup on bicycles so when there is a sale going on that is usually as low as it's going to get. Some times the sale prices are basically at cost just so they can move the inventory out. What they do markup is accessories so if you are purchasing a new bike and feel like haggling just ask if a new bike purchase comes with a discount for accessories. It's true that some stores mark up bikes more than others so just avoid those ones altogether. But the truth is that many people who state "that place is overpriced" don't actually know what they are talking about. Some stores have wide ranges and some stick to the high end stuff and just because you see a bike going for $3,000+ it doesn't automatically mean it's overpriced unless you can actually find that exact bike for much less.
larue is offline  
Old 09-23-09, 04:35 PM
  #15  
Pedal faster not harder.
 
Join Date: Sep 2008
Location: Thunder Bay
Posts: 576

Bikes: Ummmm...Cannondale F4000..Ummmmm...Yeti ARC-X Cyclocross..Ummmm...Rocky Mountain Vertex TO with a BionX PL350 Electric Conversion...Ummmmm..Rocky Mountain Cardiac..Ummmm..thats it for now I think. I'd have to go look in the basement to be sure.

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Bring them a dozen donuts every once and awhile. A pizza is even better. Never muffins. Tip the mechanics when they squeeze you in during a busy day. Buy the owner or manager a bottle of wine for Xmas.
LesMcLuffAlot is offline  
Old 09-23-09, 05:44 PM
  #16  
billyymc
Guest
 
Posts: n/a
Mentioned: Post(s)
Tagged: Thread(s)
Quoted: Post(s)
If you're concerned about offending them, don't be. They're in retail, and they are probably used to people haggling a bit.

But don't be pushy about it. A fairly benign way is to say something like - "This is a little more than I was thinking about spending. Can you do any better on the price?" If they do, great, if they don't you can either walk away or buy the bike. I don't think many bike shop owners are gettin rich off bike sales...so, there may not be a lot of room to deal.

The next time you stop in, on your bike of course, bring in a six pack or two. Make it a Friday near closing time. They will remember you.
 
Old 09-23-09, 06:35 PM
  #17  
astrositupataphysicyclist
Thread Starter
 
UBUvelo's Avatar
 
Join Date: Jul 2009
Location: Media PA
Posts: 596

Bikes: too many now

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
i think i need to find out if they like hop-bomb brews as much as me...

thanks for the advice and viewpoints.

heading in tomorrow...
UBUvelo is offline  
Old 09-23-09, 06:56 PM
  #18  
Comfortably Numb!
 
BA Commuter's Avatar
 
Join Date: Dec 2007
Location: East Jabip
Posts: 943

Bikes: Jamis Commuter 3.0

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 1 Time in 1 Post
The art of negotiation is a skill. You sound like you need practice.

An easy one would be, I really don't want to spend more than $700. Would you accept $700 for that LBS9000 over there? Then be quiet...
BA Commuter is offline  
Old 09-24-09, 08:09 AM
  #19  
astrositupataphysicyclist
Thread Starter
 
UBUvelo's Avatar
 
Join Date: Jul 2009
Location: Media PA
Posts: 596

Bikes: too many now

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Originally Posted by BA Commuter
The art of negotiation is a skill. You sound like you need practice.

An easy one would be, I really don't want to spend more than $700. Would you accept $700 for that LBS9000 over there? Then be quiet...

you are right....terrible at negotiations (with money)....political issues is another thing

my wife is really good at it....but to go $50 lower, now that i think about it, isn't worth it if it's liking showing support to the shop. actually, my first time there, a worker there was very curt and impatient...but i went in again later (2 months or so later) and the mechanic stopped to help me and was down to earth, fielded my left-field questions, and made me feel like this was a shop i'd like to do business with...
UBUvelo is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.