The clamp on my Cat Eye HL-EL 300 light broke recently, so I sent an email to Cat Eye asking where I could obtain one (I really like the light and did not want to replace it unless I really had too) and what a new clamp costs. The next day I received a reply and instead of furnishing the requested info, I was asked for my address so they could send me a new clamp at no charge. There response totally surprised me as I had not asked for a replacement nor did I complain about the clamp breaking. Needless to say I furnished the requested information and today as promised a new clamp arrived in the mail.
While I know a clamp is no big deal, it is nice to see a manufacture stand behind their product, no questions asked. To many times in todays world company's want you to buy their products, but run and hide when there is a problem. I think it's important to let people know which company's stand behind their products. I know I will keep this in mind the next time I am looking to purchase a product Cat Eye manufactures.
Thank you Cat Eye!!