I ordered a park repair stand from them. They charged my card immediately, a week went by I emailed them to ask what was going on with my order. The item was out of stock and they didn't notify me. He said it would go out the following Tuesday. It's now been two weeks and they finally sent me a tracking number. I would never order from them again and I recommend you don't make my mistake.
Road: LeMond Zurich, Medici, Cannondale 3.0 set up as single speed; MTB: Blur, Bridgestone MB0, hoping for a new SS soon!
I actually had a very good experience with Universalcycles about a year ago...ordered a build kit for my Blur...they were honest & delivered pretty quickly. Wheels have held up great. Sorry to hear you had a bad experience...