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Old 02-04-11, 06:07 PM   #1
Chini563
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Support your LBS!

I just turned down the ease of internet orders on two bibs because I feel compelled to support my LBS. Wrong or Right???
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Old 02-04-11, 06:46 PM   #2
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Do whatever you want. I like to support my LBS but I see stuff way cheaper I have no compunction about snagging it. This is especially the case with clothing which, frankly, is usually way overpriced at LBS's.
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Old 02-04-11, 07:21 PM   #3
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Could be either right or wrong.

Just remember, you have no obligation to make them happy. They earn their money by making you happy.
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Old 02-04-11, 07:44 PM   #4
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Quote:
Originally Posted by Chini563 View Post
...I feel compelled to support my LBS....
why?
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Old 02-04-11, 07:58 PM   #5
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If you can save money by purchasing online, then why not do it? I like my local LBS and all, but they'll make money whether I buy from them or not...
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Old 02-04-11, 08:07 PM   #6
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I agree but they need to support us also by not having such a limited selection. You can have anything you want as long as it's Trek or Bontrager. BULLSHIP!
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Old 02-04-11, 09:00 PM   #7
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I love it when my LBS tells me all about how they feel compelled to support me

The Internet is my LBS
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Old 02-04-11, 09:09 PM   #8
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I wish there was a Local Bicycle Coop I can support............
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Old 02-04-11, 09:14 PM   #9
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it's your money, spend it your way.
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Old 02-04-11, 09:24 PM   #10
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I like my LBS (actually we have several good ones, but I have a favorite). I always check with them, and most of the time their prices are close to or less than online+shipping. They might have to order things that they don't keep in stock, but I'm almost never in a hurry. It also gives me an excuse to get a 15mi ride in to get the stuff.
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Old 02-04-11, 10:43 PM   #11
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Why do you feel compelled to support your LBS?

Are you the type of person who only shops at one clothing shop, one electronic goods shop, one hardware shop, one grocery store ... ?

If you are, then maybe its in your nature to limit yourself to one purchasing choice, and maybe that works for you. But if you will shop in a variety of clothing shops, electronic shops, hardware shops, grocery stores, etc. for convenience, price, etc. ... why are you limiting yourself when it comes to bicycle shops? There's nothing special about a bicycle shop. It's no different than the place you bought your last pair of pants or CD.

We buy most of our cycling stuff online because our LBSs are anywhere from about 75 - 150 km away. So an LBS trip is usually an all-day event where we do the rounds and check out all our favourite LBSs in a 300 km round trip, whereas ordering online involves a bit of browsing, placing the order, and having it delivered to our door ... much more convenient, much less expensive. But that said, this weekend we travelled about 250 km to the beach, with the intent of doing the beach thing, cycling in an area we haven't spent a lot of time in, and buying ourselves a tandem. So, we're supporting a different LBS today.
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Old 02-04-11, 10:50 PM   #12
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The people at my LBS are kind of...."jockish"? A lot of talk, not a lot of "real" knowledge. I can get far more accurate info from here and other places. They actually fowled up over-hauling my rear hub once. Never really forgave them for that. Kind of a simple job...There's a good shop about 80km away, but I'm usually too lazy, the only time I went there was to buy a bike from them.

As Machka said, internet is cheaper and more convenient. It also lets you see all the options, sometimes too many. The biggest thing for me is being able to easily research before I buy without ever leaving my cup of tea.
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Old 02-04-11, 11:03 PM   #13
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Quote:
Originally Posted by Machka View Post
Why do you feel compelled to support your LBS?

Are you the type of person who only shops at one clothing shop, one electronic goods shop, one hardware shop, one grocery store ... ?

If you are, then maybe its in your nature to limit yourself to one purchasing choice, and maybe that works for you. But if you will shop in a variety of clothing shops, electronic shops, hardware shops, grocery stores, etc. for convenience, price, etc. ... why are you limiting yourself when it comes to bicycle shops? There's nothing special about a bicycle shop. It's no different than the place you bought your last pair of pants or CD.

We buy most of our cycling stuff online because our LBSs are anywhere from about 75 - 150 km away. So an LBS trip is usually an all-day event where we do the rounds and check out all our favourite LBSs in a 300 km round trip, whereas ordering online involves a bit of browsing, placing the order, and having it delivered to our door ... much more convenient, much less expensive. But that said, this weekend we travelled about 250 km to the beach, with the intent of doing the beach thing, cycling in an area we haven't spent a lot of time in, and buying ourselves a tandem. So, we're supporting a different LBS today.
That's it right there. If the LBS can't stay in business the only way we'll be able to shop is online.
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Old 02-04-11, 11:33 PM   #14
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OK, I'll say it: It depends. Mainly, on your relationship with the LBS guys.

The LBS I go to is not too L. It's about 6 miles away, while there are 2 LBS's within one mile of my house. I go to the farther one because I know the guys there, they built up my touring bike and they provide me with a lot of advice and guidance. That being the case, I like to spend my money there - to sort of pay them back for the free advice and guidance they give me.

Now - is it 100%. No. Sometimes, it's not practicable. If I'm pressed for time and I need a small item (or if it's Monday and the preferred shop is closed), I'll go to someplace local, or REI to get something.

Price does factor in, too. If the LBS is less than ~10% or so more, I'll buy there. On that note, I just bought a set of bibs from Love2Pedal.com. Why? They're $35 and my first set ever and I wasn't sure if I'd like wearing them...so if I don't, then I'm not out that much. Contrarily, the preferred shop only has Pearly Zoomy bibs, for $130/ea (now, that said, if I wanted that particular brand and model, then I'd buy them from the LBS).
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Old 02-05-11, 01:45 AM   #15
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Definirely right on using the LBS for your Clothing. Try before you buy on anything that has to fit.

But I have a good relationship with the LBS. They will always come near the online price- and if they don't they can offer an alternative that does. I have never really been happy with Online shopping----Except wheels. I have a wheelbuilder that is superb and cheap. I mentioned this to the LBS and they have a wheelbuilder that is just as good- but a bit pricy. But after posting back a set of wheels that had a fault- I reckoned it was better to give the business to the LBS- just to keep them in business.
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Old 02-05-11, 07:59 AM   #16
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I bought a pair of shorts at the LBS in spite of the cost difference... chalk it up to noobism and the urge to get out and ride asap. My father in law gave me a pair of PI bibs that he bought and didn't fit so now that I know my PI size, I'm inclined to buy online...

better price for equal product wins every time. If the LBS happens to have it, then I buy there. Otherwise, Jenson, Nashbar, PBK....
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Old 02-05-11, 09:06 AM   #17
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I'd like to add that I like abortions and hate your church. Anyone want to argue?

Kidding aside, I both support my LBS and frequently order things online. I do all my own work, so I have no use for the LBS to do everything for me. Simple things I'll usually get at the shop if it's convenient at the time. My shop knows I do my own work and doesn't give a crap.
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Old 02-05-11, 10:29 AM   #18
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getting them to Re open up an account with a particular wholesaler,
so I can steer the margin their way , and not add shipping + SRP
is taking a bit longer .. but manager is a friend,too.

but this is hardware not clothing . I need a new LED Dynamo headlight.
going German rather than Asian products..
i have gonevia Email conversations, to Brick and mortar shops in other cities, like Seattle, PDX,
when what I needed was not in the stocklist of the distributors my local
has accounts with..

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Old 02-05-11, 10:38 AM   #19
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Quote:
Originally Posted by Machka View Post
Why do you feel compelled to support your LBS?

Are you the type of person who only shops at one clothing shop, one electronic goods shop, one hardware shop, one grocery store ... ?

If you are, then maybe its in your nature to limit yourself to one purchasing choice, and maybe that works for you. But if you will shop in a variety of clothing shops, electronic shops, hardware shops, grocery stores, etc. for convenience, price, etc. ... why are you limiting yourself when it comes to bicycle shops? There's nothing special about a bicycle shop. It's no different than the place you bought your last pair of pants or CD.

We buy most of our cycling stuff online because our LBSs are anywhere from about 75 - 150 km away. So an LBS trip is usually an all-day event where we do the rounds and check out all our favourite LBSs in a 300 km round trip, whereas ordering online involves a bit of browsing, placing the order, and having it delivered to our door ... much more convenient, much less expensive. But that said, this weekend we travelled about 250 km to the beach, with the intent of doing the beach thing, cycling in an area we haven't spent a lot of time in, and buying ourselves a tandem. So, we're supporting a different LBS today.
I agree with Machka, but I do believe in supporting local businesses. Being that none are local to me, as in Machka's case, I do a majority of my shopping where it makes the most sense. The Internet. Oddly enough, I end up buying from a shop that's fairly local. That's the great thing about Portland, some great shops right here that cater to Internet customers more than walk-in. i.e. Bike Tires Direct, Western Bike Works, etc,
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Old 02-05-11, 10:49 AM   #20
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I do a lot at the LBS. But I've got four within ten kilometers. If I had to drive for more than an hour to get to a bike shop I would do a lot more online than i do now.
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Old 02-05-11, 11:10 AM   #21
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I do make some purchases at the LBS but if I know what campy cassette I need and the LBS has to order it just to have me pay $50 more then I buy it online.

I don't like to go to a shop try on the clothing to find out my size then buy it online. I normally give the shop my business when I use their services.

But I don't give repeat business to for crappy service.
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Old 02-05-11, 12:43 PM   #22
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Seriously? Again?
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Old 02-05-11, 12:53 PM   #23
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Seriously? Again?
Yes, it comes up periodically.
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Old 02-05-11, 01:08 PM   #24
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Yes, it comes up periodically.
Read: about every 48 hours.
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Old 02-05-11, 07:58 PM   #25
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If the forum allowed posting of new topics only then there would be very few new posts. You had the option of reading or not reading this post. It was clear form the title what it was about.
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