Join Date: May 2004
Location: Agua Dulce, CA
Bikes: Surly Crosscheck single/9 speed convertible, Novara Buzz beater
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I'll see your Giro and Smith and raise you a pair of eggbeaters!
I've been commuting on a pair of chromoly egg beater pedals for over two years now. I stood up to hammer up a hill the other day and suddenly something wasn't going 'round so good. Fortunately I was almost home. Once I walked there I took the drive side pedal apart to find that the chromoly spindle cracked and bent.
Crank Bro's had been super about sending me 4 dust caps gratis when I lost one, so I gave them a call. Ten minutes and 25 bucks later they were arranging to send me a brand new set of their upgraded eggbeaters with stainless steel spindles. All they asked is that I send the old pair back to them so they can have a look at the failure. They even told me to wait until the new ones arrive so I can use the packaging for old set.
I'd half expected them to demand a reciept and date of sale and such... that's if they were going to warranty two plus year old pedals at all. As a matter of fact, I didn't even get a chance to launch into my "I'm really not a down-hiller/free-rider maniac..." speech. They were very cool. And saved me about a hundred clams I don't have at the moment. Props to the Crank Bro's!