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Old 05-18-11, 12:53 PM   #1
shirzadians
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Need advice- Gears not shifting after tune up-

Hey all,
I'm new to this forum but I wondering if I could get some input on my situation.

I bought a brand new Scott Sportster in July and took it in to the local shop for a tune up after the first 50 miles because I was experiencing a slight clicking in second gear. The shop worked on it for a total of 15 minutes, and gave it back to me free of charge.
After getting it back, my bike completely skips 2nd gear and goes right into 3rd, producing a clicking sound while riding. I haven't used the bike since that first ride after getting it back from the shop, and just took it out this season to start riding, but I still have the gear skipping problem.

I took it into the same shop today to get it checked out, and they want to charge me for a full tune up.. but I'm expecting them to fix the problem for me since it didn't exist until after I took it to them for the initial tune up.

What do you guys think? (Brand new bike with less than 100 miles on it)
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Old 05-18-11, 01:19 PM   #2
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I think you waited too long to complain. Pay for it or learn to fix it yourself. I learned myself. I can't stand waiting to have someone adjust something I didn't want adjusted in the first place.
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Old 05-18-11, 01:34 PM   #3
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Quote:
Originally Posted by shirzadians View Post
Hey all,
I'm new to this forum but I wondering if I could get some input on my situation.

I bought a brand new Scott Sportster in July and took it in to the local shop for a tune up after the first 50 miles because I was experiencing a slight clicking in second gear. The shop worked on it for a total of 15 minutes, and gave it back to me free of charge.
After getting it back, my bike completely skips 2nd gear and goes right into 3rd, producing a clicking sound while riding. I haven't used the bike since that first ride after getting it back from the shop, and just took it out this season to start riding, but I still have the gear skipping problem.

I took it into the same shop today to get it checked out, and they want to charge me for a full tune up.. but I'm expecting them to fix the problem for me since it didn't exist until after I took it to them for the initial tune up.

What do you guys think? (Brand new bike with less than 100 miles on it)

I don't think I've *ever* been in a reputable bike shop that would charge for an easy derailler adjustment for a bike that was purchased there.

That being said, symptoms like that point to one of two things, a cable tension issue, or a bent derailler hanger.

The first is easy to deal with; Since it's shifting farther than it should, turn the barrel adjuster on the derailler clockwise about an eighth of a turn. Do it a few times and see if the shifting improves.

if it doesn't help, the other possibility is a bent derailler hanger, which is relatively easy to replace.
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Old 05-18-11, 01:50 PM   #4
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yup just crank it with your hand as you turn your tention adjuster little by little till the chain goes where it's suppose to
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Old 05-18-11, 03:52 PM   #5
shirzadians
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Nice. Thanks for the tips guys. I'll give it a shot myself!
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Old 05-20-11, 08:55 PM   #6
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There are many YouTube videos on adjusting the rear derailleur, this one is very good.

http://www.youtube.com/watch?v=Skzvf...eature=related
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Old 05-22-11, 08:48 PM   #7
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should spend more than 15 minutes to fix
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