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-   -   My LBS totally rocks! (http://www.bikeforums.net/general-cycling-discussion/823960-my-lbs-totally-rocks.html)

jon c. 06-08-12 06:02 PM

My LBS totally rocks!
 
There are many discussions on buying online v. supporting your LBS. Once again my guys proved I come out ahead in the long run by developing a relationship with them. Early in the year, I bought a vintage Raleigh Team Pro, which they rebuilt the drivetrain on to give me the lower gears I needed. I'm a casual rider and ride some less than perfectly paved country roads, so I was using .28 tires for a smoother ride. Over time though, the very tight clearance proved to be just a little too tight and I was having problems with tires rubbing on the brake housings. After repeated tweaks, we finally decided that it was just too tight a fit. So they ordered me the .25 gumwalls I wanted. So I brought it in today to put the new tires on and came back after work to pick it up. They rolled the bike out and said "you're all set." Ummm, I said, I still have to pay you. No charge, they said. Are you sure?? I asked, somewhat incredulously. Yeah, he said, we talked it over and decided not to charge you. We'll just keep the other tires (which I had for a couple months and had put probably 700 or 800 miles on).

Try getting that kind of service from an online retailer.

hillyman 06-08-12 06:23 PM

What size gearing did you go with? Change crank or cogs?

Mr. Beanz 06-08-12 06:23 PM

Yeah, installing oversized tires rubbing on the brake housing can be VERY dangerous. Sounds like a great shop to me! :D

rdtompki 06-08-12 07:51 PM

Definitely a great shop! I too have a great LBS and it's only 70 miles away, spitting distance in California now that diesel prices are plummeting.

jon c. 06-08-12 08:05 PM

What size gearing did you go with? Change crank or cogs?

I changed out cranksets to a 48-36-26 Seguino triple. Which required new deraillers and chain. Also replaced the 7 speed freewheel simply because the old one (which wasn't original, it was just old) was worn to the point that it skipped.

Velo Dog 06-08-12 11:51 PM

Quote:

Originally Posted by jon c. (Post 14332475)
What size gearing did you go with? Change crank or cogs?

I changed out cranksets to a 48-36-26 Seguino triple. Which required new deraillers and chain. Also replaced the 7 speed freewheel simply because the old one (which wasn't original, it was just old) was worn to the point that it skipped.

Sugino, right? I've had that crank on two bikes for five or six years. Works great, much more useful than the stock gearing.

billyymc 06-09-12 04:31 AM

Who put the wrong size tires on in the first place?

jon c. 06-11-12 08:13 AM

They did, but it was at my direction. It was tight, but it seemed like it would fit. I suppose they felt they should have advised me otherwise at the outset, but I certainly don't hold them responsible for doing what I told them to do.

Phil_gretz 06-11-12 11:06 AM

Sounds like they're trying to make you a happy customer. It's working. How UNDERHANDED!

Seriously, glad it worked out and enjoy your ride!


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