Ciclosport HAC4 USB config not working
Since I haven't received any answer via email from the company, maybe someone else has come across this problem. I'm trying to set up the USB device on a Windows 2000 Professional desktop machine. It appears to have installed the hardware device correctly, resulting in the USB port being read as a COM port. The Hactronic software gives me the option of COM1 and COM3 being available. I've tried, both.
I click the connect icon in the software, but when I press the Upper-left and Lower-left buttons simultaneously for a couple of seconds, the only thing that happens is that the device starts up as if I were beginning a ride and wipes out the data already there. So much for trying to follow the semi-translated instructions.
Any advice on what I'm doing wrong in this config or if Windows 2000 Prof. is the problem would be greatly appreciated.