Amnesia180

Hi All,

After following some great advice on my updating my bike, I have changed the tyres and given it an overhaul (by taking it to a shop). I got a service where he adjusted the brakes and gears. Upon returning home the gears were very stiff and it was sticking between gears 4/5 on the 2nd gear. Plus, the front brakes were rubbing on the wheel. So I took it back, he replaced all of the cables (for no fee) and made the front brakes “straight”, it still looks like it is touching on one side but he assures me it is not as the brakes are now “square”.

So, I got on my bike last night and it won’t change into the 3rd gear on the front, and sticks on the 2nd. The rear gears are worse and won’t go above four on the 1st or 2nd gear… I can’t test the third because it doesn’t go that high!

I have been doing a bit of research on the internet and I felt the cables, they were all slack. The little plastic twists that come off the gear levers (to adjust the gears) snapped, so they were removed (according to the bike shop) when they replaced the cabling. So, I took an alan key to the front and back derailleur to tighten the cable. This hasn’t made any difference and has sort of made it worse (because now the chain rubs).

Have I ruined my bike? I don’t want to take it back to the shop for a THIRD time as I fear I will lose my bike for another whole week and it won’t be any better.
What have I got to lose by trying it myself? If I fail, I will try another shop.

So far, I have just tried to tighten the cable by release the front and back derailleurs and then pushing them so the metal bracket covers the whole chain. I haven’t adjusted anything else.

Any advice would be great. I have tried to watch a couple of youtube videos but they all seem to offer different advice regarding slacking the cable tension/don’t slack the cable tension, which gear to be in etc.

Many thanks!
Amnesia

DieselDan

The shop needs to get it right.

Amnesia180

I understand that, but it will be the third time I take it to them and I dont want to risk the bike getting worse and worse each time they touch it. Plus, it is 35 minutes away from where I live and it takes them a week to return it. I've been without a bike for over a fortnight.

Homebrew01

follow the steps here first, and see how far you can get: https://www.parktool.com/blog/repair-help
then come back with more specific questions, perhaps in the "Mechanics forum"

JonathanGennick 

Either go back to the shop, or find a different shop. If you have lost faith in your current shop, then try a competing shop.

You have not ruined the bike. The part about snapping off the barrel adjusters is worrisome, because it's difficult to dial-in the cable adjustments without those. If they are the brake-lever barrel adjusters, it's easy and inexpensive to buy new ones.

Amnesia180

Thanks all, I will try and sort some of it myself. Reading through the website I think I will have a go. Then when I find more time, I'll take the bike to another store for a service.They are not the brake-lever barrel adjusters (they are metal on my bike). They are the plastic ones that come out of the gears (on the handlebars).

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