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Old 05-14-14, 10:50 AM   #1
mr,grumpy 
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Does any one buy actual BIKES on-line?

I have been reading some threads about LBS vs. On line and it got me to wondering if any one buys the actual bike itself from an on-line vendor. In this case I am NOT talking about BD, but actually "brand name" consumer model bikes from the likes of Trek or Giant.

The follow up would be, if so, how were you treated at the LBS if you needed service or had warrantee issues and what, if any service/support did the on-line vendor offer?
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Old 05-14-14, 10:54 AM   #2
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I bought Two BMC's from Competitive Cycles in 2011.

My LBS did not have any bikes in my size when I was ready for the new ones.

My Lbs drops everything when I come in with any bike.
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Old 05-14-14, 11:20 AM   #3
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Yes. I have a road bike, and wanted a second bike for rails trails and the like. I bought a flat bar road bike from Nashbar. Even with the delivery, exchange, duties, and various upgrades (like clipless pedals ), it was still cheaper than an LBS. I will look online for bicycles when I need one in the future.
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Old 05-14-14, 11:21 AM   #4
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I have bought frames from Excel Sports, R&A, Nashbar, and Ben's.
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Old 05-14-14, 11:43 AM   #5
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I communicated back and forth with the sellers of my last 3* bikes, on line , but 2 were individuals re selling their bikes ,

and the other one was Bike Friday , the manufacturer them selves in another part of the state..

*4 if you include the Brompton bought and resold . when I found a Newer one, 3 individuals.


I'm on both sides of the counter at my LBS..

Last edited by fietsbob; 05-14-14 at 11:48 AM.
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Old 05-14-14, 11:49 AM   #6
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Note that a lot of the big-name bike companies don't allow mail-order sales, so there's a limit to what you can get that way.

Also note that it is a fairly common scam to have name-brand bikes at unreasonably cheap prices from overseas. In some cases, you can check the manufacturer's website and find a list of dealers to confirm.
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Old 05-14-14, 11:49 AM   #7
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Most of my nicer bike's framesets were acquired on this site actually.... dunno if that counts
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Old 05-14-14, 12:02 PM   #8
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I bought my Eddy Merckx (actually 2 of them) from GVH Bikes in Oregon. They were bought as frames and I had my local shop build them up. At the time there were no places in Southern California that sold Merckx.
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Old 05-14-14, 12:04 PM   #9
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EVERYTHING cycling I have ever purchased, was online. The UPS man has always been good to me.
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Old 05-14-14, 01:17 PM   #10
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I expected to hear a lot from the framset and parts crowd but that's not really what I was looking for, thats a special, high-end kind of a thing. I mean jus regular bikes. Isn't Nashbar in-house bikes like Bikes DIrect?
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1980ish Raleigh Marathon (Vintage Steel)
2007 Gary Fisher Advance (giving the Sorrento a break)
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Old 05-14-14, 01:45 PM   #11
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yes
most nashbar bikes are nashbar brand

but occasionally
mail order places get a clearance of some brand of bikes or another
although the biggest brands typically do not allow that
and you may wind up without a manufacturer honoring their warranty
if you dont buy it how and where they specify

brands that i have seen for sale online include
diamondback
jamis
kona
santa cruz
k2
salsa

i dont think i have ever seen a specialized trek or giant for sale online
where there was not a note claiming in house sales for those bikes only
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Old 05-14-14, 02:04 PM   #12
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I can think of one guy in my club who bought a bike from Bikesdirect.com. It was a mid-level bike and he knew exactly what he wanted. It was a pretty nice bike for the money. Of course the money savings was at the expense of not receiving free shop service as part of the sale. He rode it a few years and then bought a nicer Trek at a local shop.
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Old 05-14-14, 03:37 PM   #13
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Quote:
Originally Posted by mr,grumpy View Post
I expected to hear a lot from the framset and parts crowd but that's not really what I was looking for, thats a special, high-end kind of a thing. I mean jus regular bikes. Isn't Nashbar in-house bikes like Bikes DIrect?
Remember that some manufacturers do not allow dealers to ship.
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Old 05-15-14, 03:15 AM   #14
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Jensonusa.com sells a lot of new old stock bikes on their site and often at extremely good deals, Niner, GT, Jamis, Diamondback, ect. Lately Marin has been dumping their older bikes on ebay for some insane deals. You aren't going to find a Trek, Giant, or Specialized new online from a legit site, only the smaller guys. My friend bought a new Mongoose a real one not a Walmart mongoose several years ago online. Most of my bikes were bought online but they were used.
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Old 05-15-14, 06:29 AM   #15
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Jensonusa.com sells a lot of new old stock bikes on their site and often at extremely good deals, Niner, GT, Jamis, Diamondback, ect.
The brands you list are not first-level name brands, they are 'owned' brands, where the company went under and somebody bought the rights to the name. Schwinn is in this group, too.
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Old 05-15-14, 10:01 AM   #16
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I purchased my wife's Diamondback Clarity 2 hybrid from Nashbar and my Focus Arriba hybrid from the now-defunct O2 Gearshop website. In both instances I had gift cards to use, so I used those to partially fund the purchase.

Interesting to note, the setup of these 2 bikes once I unboxed them was night and day different. For the Focus, I mounted the seat and stem/bars, mounted the front wheel, and just rode away. Everything in the drivetrain had been pre-adjusted before it went in the box. For the Diamondback, I had to true both wheels, adjust the brakes, and completely tune/adjust both the front and rear derailleurs. Not a big deal since I have wrenched on my own bikes for years, but certainly a lot more involved, I suspect, than most people want to handle.
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Old 05-15-14, 10:10 AM   #17
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I was not aware that if the company that first started making a bike under their brand went under and sold the rights to the name the bikes produced using that branding were not "actual" bikes. I guess I have yet to own an "actual" bike since my last one was a fake Motobecane and my current one is a fake Fuji.
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Old 05-16-14, 01:54 AM   #18
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The brands you list are not first-level name brands, they are 'owned' brands, where the company went under and somebody bought the rights to the name. Schwinn is in this group, too.
So? A lot of bike companies have been bought by somebody these days. Hell Dorel Industries owns Cannondale the same guys that own GT, Schwinn, and heaven forbid Roadmaster. Besides that I don't think Niner is owned by anybody and Jamis and Diamondback arn't just stickers slapped on a generic frame which is what I assume you are implying bikesdirect style, not that there is anything wrong with that either.

Last edited by Canker; 05-16-14 at 02:02 AM.
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Old 05-16-14, 02:19 AM   #19
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I am NOT talking about BD, but actually "brand name" consumer model bikes from the likes of Trek or Giant.
Giant, Trek, Cannondale & Specialized don't allow online sales of their bikes.

Got a link to the online shop that's selling the Giant and Trek bikes.
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Old 05-16-14, 02:56 AM   #20
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The brands you list are not first-level name brands, they are 'owned' brands, where the company went under and somebody bought the rights to the name. Schwinn is in this group, too.
Could you explain what you're saying here, please?
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Old 05-16-14, 03:22 AM   #21
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Had the same problem months ago.Bought a bike online.Heres my post and how I found mine.
Bit too tall for Jake The Snake 2014?
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Old 05-16-14, 06:51 AM   #22
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Quote:
Originally Posted by redcon1 View Post
I purchased my wife's Diamondback Clarity 2 hybrid from Nashbar and my Focus Arriba hybrid from the now-defunct O2 Gearshop website. In both instances I had gift cards to use, so I used those to partially fund the purchase.

Interesting to note, the setup of these 2 bikes once I unboxed them was night and day different. For the Focus, I mounted the seat and stem/bars, mounted the front wheel, and just rode away. Everything in the drivetrain had been pre-adjusted before it went in the box. For the Diamondback, I had to true both wheels, adjust the brakes, and completely tune/adjust both the front and rear derailleurs. Not a big deal since I have wrenched on my own bikes for years, but certainly a lot more involved, I suspect, than most people want to handle.
Interesting. My Nashbar bike was like your Focus, no trouble at all.
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Old 05-16-14, 09:07 AM   #23
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I've bought several used frame from some forums and ebay/craigslist and I've bought new frames and complete bikes online. The last complete bike I bought from an LBS was a Stumpy back in '08. Having tools and the know how to wrench on a bike goes a long way in buying online versus at an LBS. I only used the LBS on the last two frame up builds because I didn't have the tools to chase and face the BBs.
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Old 05-16-14, 10:13 AM   #24
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The brands you list are not first-level name brands, they are 'owned' brands, where the company went under and somebody bought the rights to the name. Schwinn is in this group, too.
'Owned' brands? As opposed to what? 'Unowned' brands?
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Old 05-16-14, 04:02 PM   #25
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One of the problems with the brands that have been bought out is that many now have two lines of bikes, one sold by mass merchandisers and the other by genuine bike shops. Of course, this has led to a lot of heartburn on the part of shop owners who are faced with a customer who looks in askance at the price the bike shop is charging compared to the mass merchandiser. Often there is no real comparison between the component quality and the assembly so the bike shop loses.

If you are going to deal with on-line retailers be sure you know the size of the bike you need. It is way too expensive to ship back the wrong size. I haven't bought a new bike from a local bike shop in several decades. It happens that there are no recumbent dealers in my location so buying in person was not an option unless I wanted to drive hours and several hundred miles. I bought used bikes over the past three decades when I needed a "new" bike.
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